Customer Service

3 days ago

Gurgaon, Haryana, India Vertex Global Full time ₹ 21,000 - ₹ 3,40,000 per year

Job Title: Customer Service & Technical Support (Voice Process)

Job Location: Gurugram

Work Mode: Work From Office

Process Details:

  • Process Type: Technical Support & Customer Service (Voice)
  • Shifts: Rotational (24x7)
  • Cabs: Both sides (within hiring zone)

Key Responsibilities:

  • Handle inbound voice calls to assist customers with technical issues.
  • Troubleshoot software/product-related queries and provide accurate solutions.
  • Guide customers through step-by-step problem resolution.
  • Document customer interactions and solutions provided.
  • Ensure high levels of customer satisfaction with timely and effective support.

Eligibility: Undergraduate Fresher Eligible

  • Salary Structure: Up to ₹33,000 (in-hand) + ₹2,000 PLI

Interview Rounds:

  • HR Round
  • VNA & Ops Round
  • Versant (Written & Voice)

Contact for Interview:

HR Riya –

Hurry up – Limited openings

Job Types: Full-time, Permanent, Fresher

Pay: ₹21, ₹34,000.00 per month

Benefits:

  • Provident Fund

Work Location: In person

Speak with the employer

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