Customer Service Domestic Voice Versant Team Member-BPS

3 days ago


India Hexaware Full time ₹ 2,00,000 - ₹ 6,00,000 per year
Description
Job Description – Executive/Sr. Executive 1. Position Objective  CSAs will respond to inbound reseller/customer inquiries. CSAs will use a wide variety of cloud-based tools to navigate customer accounts, research and review policies, and communicate effective solutions. 2. Business environment  Vertical: Operations  Process Name: Seattle  Scope: Customer Service 3. Organization chart  Reporting To: Team Leader 2 Job Specifications – Executive /Sr. Executive 1. Qualifications and Technical Competencies Required Education Mandatory: HSC from any stream Desirable: Graduate from any stream Mandatory:
• Should be ready to work in flexible shifts – Rotating throughout Day/Night and 6 days working
• Adherence to company policies, rules and regulations
• To follow quality processes thoroughly using checklist standards
• Responsible for complying with all QMS and ISMS Policies and procedures Desirable: Should be comfortable in using the e-commerce website and should be aware about how the ecommerce industry work


  • India Hexaware Technologies Full time

    Customer Service Domestic Voice Supervisor-BPS


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