Sales Officer

3 days ago

Hugli Kolkata, India HOME JUNCTION PVT LTD Full time ₹ 1,04,000 - ₹ 1,30,878 per year

Role & responsibilities

  • Greet and direct customers
  • Provide accurate information (e.g. product features, pricing and after-sales services)
  • Answer customers questions about specific products/services
  • Conduct price and feature comparisons to facilitate purchasing
  • Cross-sell products
  • Manage returns of merchandise
  • Coordinate with the Retail Sales Representatives team to provide excellent customer service (especially during peak times)
  • Inform customers about discounts and special offers
  • Provide customer feedback.
  • Stay up-to-date with new products/services

Preferred candidate profile

  • Proven work experience as a Retail Sales Representative, Sales Associate or similar role
  • Understanding of the retail sales process
  • Familiarity with consumer behavior principles
  • Knowledge of inventory stocking procedures
  • Track record of achieving sales quotas
  • Excellent communication skills, capable of building trusting relationships
  • Ability to perform in fast-paced environments

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