Receptionist, telecaller
4 days ago
Job Title: Receptionist & CRM
Duties:
- Make outbound calls to customers to provide information or gather data
- Follow call scripts and guidelines to ensure consistent communication
- Update customer information in the company's database using Quick Books and perform data entry tasks
- Provide excellent customer service and address any inquiries or concerns
- Maintain accurate and detailed records of all calls made and received
- Collaborate with team members to achieve call center goals and targets
- Assist with other clerical duties as assigned
Skills:
- Strong verbal communication skills with the ability to engage customers over the phone
- Proficient in using Quick Books for data entry and managing customer information
- Familiarity with office software such as Google Suite (Docs, Sheets, Gmail)
- Excellent organizational skills and attention to detail
- Ability to multitask and priorities tasks effectively
- Strong problem-solving skills and the ability to handle difficult situations professionally
- Ability to work independently as well as part of a team
If you are a motivated individual with excellent communication skills and enjoy providing exceptional customer service, we would love to hear from you. Apply now to join our dynamic team as a Caller.
Note: This job description is intended to provide a general overview of the position. Duties, responsibilities, and requirements may be subject to change based on organizational needs.
Job Type: फ़ुल-टाइम
Pay: ₹10, ₹15,000.00 per month
Education:
- Bachelor's (Preferred)
Experience:
- Customer service: 2 years (Preferred)
- Administrative experience: 1 year (Preferred)
Work Location: In person
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