Receptionist, telecaller

4 days ago

Shankar Nagar Raipur Chhattisgarh, India Bhardwaj Group Full time ₹ 2,40,000 - ₹ 3,60,000 per year

Job Title: Receptionist & CRM

Duties:

- Make outbound calls to customers to provide information or gather data

- Follow call scripts and guidelines to ensure consistent communication

- Update customer information in the company's database using Quick Books and perform data entry tasks

- Provide excellent customer service and address any inquiries or concerns

- Maintain accurate and detailed records of all calls made and received

- Collaborate with team members to achieve call center goals and targets

- Assist with other clerical duties as assigned

Skills:

- Strong verbal communication skills with the ability to engage customers over the phone

- Proficient in using Quick Books for data entry and managing customer information

- Familiarity with office software such as Google Suite (Docs, Sheets, Gmail)

- Excellent organizational skills and attention to detail

- Ability to multitask and priorities tasks effectively

- Strong problem-solving skills and the ability to handle difficult situations professionally

- Ability to work independently as well as part of a team

If you are a motivated individual with excellent communication skills and enjoy providing exceptional customer service, we would love to hear from you. Apply now to join our dynamic team as a Caller.

Note: This job description is intended to provide a general overview of the position. Duties, responsibilities, and requirements may be subject to change based on organizational needs.

Job Type: फ़ुल-टाइम

Pay: ₹10, ₹15,000.00 per month

Education:

  • Bachelor's (Preferred)

Experience:

  • Customer service: 2 years (Preferred)
  • Administrative experience: 1 year (Preferred)

Work Location: In person

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