Head of HR

Candescent is the largest non-core digital banking provider. We bring together the transformative technologies that power and connect account opening, digital banking and branch solutions for banks and credit unions of all sizes on any core. Our Candescent solutions power the top three U.S. mobile banking apps and are trusted by banks and credit unions of all sizes.

We offer an extensive portfolio of industry-leading products and services with an extensible ecosystem of out-of-the-box and integrated partner solutions. In addition, our API-first architecture and developer tools enable financial institutions to optimize and expand upon their existing capabilities by seamlessly integrating custom-built or third-party solutions. And our connected in-person, remote and digital experiences reinvent customer service across all channels.

Self-service configuration and marketing tools give financial institutions greater control of their branding, targeted messaging and overall user experience. And data-driven analytics and reporting tools provide valuable insights to help drive continued growth and profitability. From conversions and implementations to custom development and customer care, our clients get expert, end-to-end support at every step.

Location: Bangalore
Reports to: Chief People Officer

About the Role

As our Head of HR for India, you will lead the country's people strategy, driving growth, engagement, and operational excellence across a rapidly expanding workforce. You will be a key member of the global HR leadership team, responsible for aligning local HR practices with global priorities while ensuring they are culturally relevant and inclusive. This role is ideal for a strategic, people-first leader who thrives in dynamic environments and is passionate about building empowered, high-performing teams.

Key Responsibilities

• Develop and execute a comprehensive HR strategy for India that supports business growth, talent development, and employee engagement.
• Serve as a trusted advisor to country leadership and global stakeholders on all people-related matters.
• Lead and evolve core HR functions including talent acquisition, employee relations, performance management, compensation, and compliance.
• Champion diversity, equity, inclusion, and belonging (DEIB) initiatives tailored to the Indian context.
• Build scalable HR processes and systems that support a growing workforce and ensure operational excellence.
• Partner with Learning & Development to drive leadership development, upskilling, and career growth across the region.
• Ensure compliance with local labor laws and regulations while maintaining alignment with global policies.
• Lead change management efforts and foster a culture of transparency, collaboration, and continuous improvement.

Qualifications

• 12+ years of progressive HR experience, including leadership roles in India; experience in a global or matrixed organization preferred.
• Proven ability to lead HR strategy and operations in high-growth environments.
• Deep understanding of Indian labor laws, employment practices, and cultural nuances.
• Strong interpersonal and communication skills, with the ability to influence and collaborate across levels and geographies.
• Experience building inclusive workplaces and driving DEIB initiatives.
• High emotional intelligence, integrity, and a people-first mindset.
• Bachelor's degree required; Master's in HR, Business, or related field preferred.

Why Join Us?

• Be a key architect of our growth and culture in India.
• Work with a global team that values inclusion, innovation, and impact.
• Lead meaningful initiatives that shape the employee experience and organizational success.
• Enjoy a flexible work environment, competitive compensation, and opportunities for global collaboration.

EEO Statement

Integrated into our shared values is Candescent's commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. Candescent is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential.  We believe in understanding and respecting differences among all people. Every individual at Candescent has an ongoing responsibility to respect and support a globally diverse environment.

Statement to Third Party Agencies
To ALL recruitment agencies: Candescent only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, Candescent employees, or any Candescent facility. Candescent is not responsible for any fees or charges associated with unsolicited resumes.