senior associate
2 days ago
Key Responsibilities:
Develop, configure, and enhance ServiceNow modules like ITSM, HRSD, and custom apps using best practices.
Implement business logic using scripting (client/server side), Flow Designer, and UI policies.
Participate in design reviews, peer coding sessions, and sprint planning activities. Support integrations using REST APIs and MID Servers with external enterprise systems.
Contribute to testing and deployment activities, including ATF and CI/CD pipelines.
Create documentation, user guides, and support materials.
Technical Skills & Tools:
JavaScript, Glide API, Flow Designer
ServiceNow Studio, App Engine Studio
ITSM, HRSD, CMDB, Service Catalog, Knowledge Management
REST/SOAP integrations
Agile tools (JIRA), Git, Jenkins (optional but nice to have)
Possesses prior development experience in other programming languages such as Java, C++, and Python, demonstrating versatility and adaptability across different technology stacks
Ideal Candidate Profile:
4 - 5 years of hands-on ServiceNow development experience in a professional setting Strong understanding of platform configuration and customization
At least one active ServiceNow certification (CSA mandatory, CAD) ? Solid problem-solving, communication, and debugging skills
Motivated to grow toward a senior developer or architect track Core Competencies: Ownership and delivery mindset Technical curiosity and willingness to learn
Quality and detail-oriented
Team player with effective collaboration skills
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