Client Support Associate

1 day ago


Noida, Uttar Pradesh, India BIZ2X Platform Private Limited Full time ₹ 6,00,000 - ₹ 12,00,000 per year

Roles and Responsibilities

  • Manage client relationships through effective communication, ensuring high levels of satisfaction and retention.
  • Provide exceptional customer service by responding promptly to client queries, resolving issues efficiently, and escalating concerns when necessary.
  • Collaborate with internal teams to deliver outstanding client experiences, including project management, technical support, and training delivery.
  • Develop strong understanding of clients' needs and preferences to tailor solutions that meet their unique requirements.
  • Maintain accurate records of client interactions using CRM software.

Desired Candidate Profile

  • Strong background in Client Servicing, Client Success, Client Engagement, Client Interaction, and Customer Focus.
  • Excellent written and verbal communication skills for effective interaction with clients at all levels.
  • Ability to work independently as well as part of a team environment.


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