Product Support Engineer

18 hours ago

Delhi NCR Sonipat, India Blaze Sales & Services Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Job Title: Product Support Engineer USA

Location: Rai Sonipat Near Delhi

Experience: 2–4 Years

Qualification: B. Tech in Mechanical Engineering

About the Role:

We are looking for a skilled and customer-focused Product Support Engineer to provide technical support and product expertise for our North American clients. The ideal candidate should have a strong mechanical background, excellent problem-solving ability, and good communication skills to coordinate with international customers and internal teams.

Key Responsibilities:

Provide technical support to customers and partners in North America for product installation, operation, troubleshooting, and maintenance.

Collaborate with design, production, and quality teams to analyze and resolve product-related issues.

Handle customer complaints and warranty claims efficiently.

Prepare technical reports, root cause analysis, and corrective action plans.

Support in product validation, testing, and field performance feedback.

Coordinate with overseas clients and internal teams via email, calls, and virtual meetings.

Maintain accurate records of customer interactions and technical solutions provided.

Required Skills and Qualifications:

B. Tech in Mechanical Engineering (mandatory).

2–4 years of experience in product support, application engineering, or customer technical service (preferably for international clients).

Good communication skills, Problem solving skills, Analytical & decision making skills.

Strong understanding of mechanical systems, assemblies, and Coordinate with clients.

Hands-on experience with troubleshooting and root cause analysis (RCA).

Excellent communication skills (verbal and written) for client coordination.

Proficiency in MS Office, ERP systems, and technical documentation.

Knowledge of CAD tools (SolidWorks / AutoCAD) will be an added advantage.

  • Product Support Engineer

    14 hours ago

    Delhi, Gurugram, NCR, India Euler Motors Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Role & responsibilities1) Root cause analysis in case of major/critical breakdowns. Identify the root cause of service issues and implement effective solutions.2) Assisting & Advising mechanics in service complaints resolution in the field.3) Act as a liaison between mechanics and R & D team and enable faster and more reliablecommunication and feedback.4)...

  • Production Support Engineers

    2 weeks ago

    Delhi, India Everise Full time

    EverAI Labs, a group company of Everise Inc., is an upcoming startup in the customer service industry, dedicated to enhancing operational efficiency and workforce development through innovative automation solutions. We are developing a comprehensive set of platforms that focuses on using the latest technology to enable our clients deliver better and faster...

  • Production support engineers

    2 weeks ago

    Delhi, India Everise Full time

    Ever AI Labs, a group company of Everise Inc., is an upcoming startup in the customer service industry, dedicated to enhancing operational efficiency and workforce development through innovative automation solutions. We are developing a comprehensive set of platforms that focuses on using the latest technology to enable our clients deliver better and faster...

  • Production support engineers

    1 week ago

    Delhi, India Everise Full time

    Ever AI Labs, a group company of Everise Inc., is an upcoming startup in the customer service industry, dedicated to enhancing operational efficiency and workforce development through innovative automation solutions. We are developing a comprehensive set of platforms that focuses on using the latest technology to enable our clients deliver better and faster...

  • Head of AI Platform Engineering and Product Stack

    1 day ago

    Delhi, India Top IT Product Company Full time

    About the company: A Top IT Product CompanyRequirements:Position Summary■ Lead the strategic evolution of India's most sophisticated BFSI AI platform ecosystem, directing a 40-person engineering and data science team to deliver agentic platform capabilities through cutting-edge agentic tech stack where agent creation as well agent orchestration, AI native...

  • Production Support Engineer

    3 weeks ago

    New Delhi, India IntraEdge Full time

    Job Title: TST support engineer – Engineer IILocation: BangaloreJob Type: Full-TimeExperience:4+ YearsAs a TST Support Engineer, you’ll ensure high availability, stability, and reliability of production systems. You’ll own incident management, automation, and continuous improvement of infrastructure and deployment processes.Looking for SRE engineers...

  • Production Support Engineer

    3 weeks ago

    New Delhi, India IntraEdge Full time

    Job Title: TST support engineer – Engineer II Location:Bangalore Job Type:Full-Time Experience :4+ Years As a TST Support Engineer, you’ll ensure high availability, stability, and reliability of production systems. You’ll own incident management, automation, and continuous improvement of infrastructure and deployment processes. Looking for SRE...

  • Factory Operator

    3 days ago

    Sonipat, India K K Product Full time

    K K Product is a leading manufacturer in the FMCG industry dedicated to delivering high-quality Makhana products. We are currently seeking a motivated and reliable factory operator to join our team. **Key Responsibilities**: - Operate and monitor dry fruits roaster machine and flavorings machine operation and equipment in the factory. - Ensure production...

  • Production Support Engineer

    3 weeks ago

    New Delhi, India mthree Full time

    mthree is seeking aProduction Support Engineerto join a highly regarded Multinational Investment Bank and Financial Services Company.Job Description: Role: Production Support Engineer Team: RPE Location: Mumbai (Hybrid model with 2-3 days per week in the office)Primary Responsibilities: • Handle production management services including end user support,...

  • Production Support Engineer

    4 weeks ago

    New Delhi, India Enterprise Minds, Inc Full time

    We’re Hiring: Tier 1 Production Support EngineerLocation: HyderabadExperience: 1–3 YearsShift: Rotational (24×7 coverage, including night shifts)We’re looking for proactive Tier 1 Production Support Engineers to join our operations team. In this role, you’ll be the first line of defense ensuring the stability and smooth functioning of critical jobs,...