
Customer Relation Executive
13 hours ago
CRE Job Role (Computer Networking Institute)
Student & Client Communication
Handle incoming calls and inquiries about networking courses (CCNA, cybersecurity, firewall, etc.).
- Provide detailed course information, duration, and fees.
- Follow up with leads generated through marketing or walk-ins.
Guide students through the admission process.
Relationship Management
Maintain long-term relationships with existing students and corporate clients.
- Ensure student satisfaction during and after course completion.
Collect feedback and resolve complaints or issues promptly.
Sales & Admission Support
Convert inquiries into enrollments by explaining course benefits.
- Achieve monthly admission targets.
- Coordinate with the sales and marketing team for promotions and events.
Update student databases and CRM software.
Coordination & Reporting
Coordinate with trainers and admin staff to schedule batches.
- Maintain reports on leads, follow-ups, and conversions.
Provide regular updates to management.
Communication & Presentation
Handle telecalling, email follow-ups, and WhatsApp communication.
- Present institute details confidently to students and parents.
Job Type: Full-time
Pay: ₹22, ₹40,000.00 per month
Work Location: In person
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