Trainee/CSE - Voice Process - Dental/Medical Billing
1 day ago
Responsibilities
Outbound calls to insurances for claim status and eligibility verification
Denial documentation and further action
Calling the insurance carriers based on the appointment received by the clients.
Working on the outstanding claims reports/account receivable reports received from the client or generated from the specific client software.
Calling insurance companies to get the status of the unpaid claims.
Willing to work in any process pertaining to voice based on the requirement (Insurance Follow UP, Patient calling, Provider outreach program etc.
Maintain the individual daily logs.
Performs assigned tasks/ completes targets with speed and accuracy as per client SLAs
Work cohesively in a team setting. Assist team members to achieve shared goals.
Compliance with Medusind's Information Security Policy, client/project guidelines, business rules and training provided, company's quality system and policies
Communication / Issue escalation to seniors if there is any in a timely manner
Punctuality is expected all the time
Qualifications
0-3 months in any international call center. Minimum typing speed of 35 WPM
Basic knowledge of MS Office – Preparing spreadsheets and documents
Good Communication skills – must be able to fluently converse in English.
Must have a neutral accent
No stammering and lisp
Interested candidates can forward their resume on
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