Order handler

About the job

• At Alfa Laval, we always go that extra mile to overcome the toughest challenges. Our driving force is to accelerate success for our customers, people and planet. You can only achieve that by having dedicated people with a curious mind. Curiosity is the spark behind great ideas and great ideas drive progress.
• As a member of our team, you thrive in a truly diverse and inclusive workplace based on care and empowerment. You are here to make a difference. Constantly building bridges to the future with sustainable solutions that have an impact on our planet's most urgent problems. Making the world a better place every day.

Job Responsibilities:

Registration orders and monitor order settlement process (delay, move forward, orders on hold, TBA). Ensure that orders are maintained and updated. Handle returns, commission, credit/debit. Coordinate and follow up on claims from customers. Prepare quotes including parts detective (prices, delivery time and minor technical selection). Communicate with customers and act as customers representative internal. Drive/contribute to continuous improvement. Coordinate with relevant departments like Sales (Business Unit), Purchase, Design, Quality Assurance for execution of orders. Handle material and capacity planning, scheduling, monitoring, controlling of Standard Orders. Monitor job progress from Conception to Completion, maintaining delivery precision. Secure minimum Inventory: raw material, components, WIP, no shortages. Work on MoveX System.

What you know :

• Communication & Cordination Skills :- Be able to cordinate with cross functional teams.
• Leadership & Influence:- Lead team of CFT members, analyze problems, identify root causes, and find and work on proposed solutions
• Technical Proficiency:- Become proficient in using Movex & other Order Handling related systems.
• Continuous Learning:- Ability to learn new processes and systems as per requirement.

• Attension to detail:- Capture details during project execution and track action points with concern person till closure.

• Problem-Solving: Strong analytical and problem-solving skills with the ability to identify issues, evaluate options, and implement effective solutions.

Experience:

• Strong knowledge of the production processes, methodologies and tools of around 5 to 8+ Years

Education:

• Any BE/B-tech (Mechanical-Preferred)

Physical & Environmental Factors

• Office environment with frequent attendance on the shop floor. Safety equipment required when present on the shop floor – footwear, hearing, eyewear.
• Environmental Factors (hazardous materials, work location, work surfaces, exposure).

Why should you apply:

• We offer you an interesting and challenging position in an open and friendly environment where we help each other to develop and create value for our customers.
• Exciting place to build a global network with different nationalities.
• Your work will have a true impact on Alfa Laval's future success, you will be learning new things every day.

"We care about diversity, inclusion and equity in our recruitment processes. We also believe behavioural traits can provide important insights into a candidate's fit to a role. To help us achieve this we apply Pymetrics assessments, and upon application you will be invited to play the assessment games."