Field Officer

2 days ago

Bengaluru, Karnataka, India Mpower HR Full time ₹ 4,20,000 per year

Job Title: Field Officer – Housekeeping & Facility Operations

Location: Domlur (Head Office) and client sites across Bangalore

Job Type: Full-time

About the Role:

We are seeking a proactive Field Officer to oversee housekeeping and facility operations across multiple client locations in Bangalore. The role involves manpower management, site supervision, client coordination, and ensuring smooth day-to-day operations.

Key Responsibilities:

  • Monitor daily attendance at assigned sites and ensure adequate manpower.
  • Arrange relievers for absenteeism, leaves, or emergencies.
  • Maintain a pool of backup staff for contingency deployment.
  • Coordinate manpower deployment with the Operations Executive and support field officers.
  • Conduct weekly meetings with site staff to address concerns and provide briefings.
  • Provide on-the-job training to staff to improve service delivery and efficiency.
  • Guide staff on work procedures, grooming standards, quality expectations, and housekeeping practices.
  • Escalate unresolved staff grievances for timely resolution.
  • Recruit and onboard local blue-collar manpower (housekeeping, pantry, janitorial, support staff) within three days of a reported vacancy.
  • Collect and verify new hire documents and issue uniforms and ID cards.
  • Conduct site visits as per the monthly plan to inspect attendance records, staff grooming, duty rosters, cleaning schedules, and equipment condition.
  • Submit monthly housekeeping material requests and ensure availability of cleaning supplies and machines.
  • Communicate with clients regularly to understand expectations and address concerns.
  • Plan and fulfill special service requests and report completion.
  • Obtain client attendance approvals for billing and ensure timely submission of invoices.
  • Follow up for payment collection within agreed timelines.

Skills Required:

  • Strong coordination and interpersonal communication skills
  • Experience in blue-collar recruitment, site operations, and workspace management
  • Basic documentation, reporting, and follow-up skills
  • Proficiency in local language; working knowledge of English and Hindi preferred

Job Type: Full-time

Pay: ₹30, ₹35,000.00 per month

Benefits:

  • Health insurance

Work Location: In person

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