IAM Shift lead
1 week ago
Be the subject matter expert and the reference point for the Access Management team
Perform user access management by provisioning or de-provisioning user access
Representing the team in meetings as required
Knowledge of Access Review/Attestation Management
Folder access permissions
Privileged access controls
Closure of raised incidents
Handling queries related to password resets, login issues etc.
Monitor the request queue, team mailboxes, review and follow SOP procedures to add, edit or delete specific accesses for specific systems as requested.
Respond to general questions about access requests.
Follow up with required approvers/stakeholders for approvals or clarifications through phone, email or tickets.
Contribute to the Knowledge Management Database. Record events and problems and their resolution in knowledge base/SOP
Read and review the standard operating procedures and required training materials. Create additional documentation, as needed to support the process.
Engage in knowledge transfer session for any newly on boarded application that comes under the scope of user access management.
Direct unresolved issues to the next level of support personnel
Location
Pune
Job Function
BUSINESS PROCESS SERVICES
Role
Lead
Job Id
385222
Desired Skills
IAM
Desired Candidate Profile
Qualifications : BACHELOR OF COMMERCE
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