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Sales Officer

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Delhi, Delhi, India Akshya Patra Services Full time ₹ 40,00,000 - ₹ 70,00,000 per year
Overview The Sales Officer for Home Loans plays a critical role in our organization by driving the sales of home loan products to potential clients. This position requires a proactive approach to identifying and meeting customer needs, ensuring that clients receive the best possible options tailored to their financial situations. The Sales Officer will not only focus on acquiring new customers but also on nurturing existing relationships to encourage repeat business and referrals. With the competitive landscape of the mortgage industry, this role is essential for the company's growth and success in expanding our home loan portfolio. Sales Officers will work closely with clients, financial institutions, and internal teams to deliver seamless service and superior products that align with customer goals, thus contributing to the overall performance and reputation of the organization. Key Responsibilities
  • Develop and maintain relationships with clients to promote home loan offerings.
  • Conduct detailed needs analysis and financial assessments for prospective borrowers.
  • Prepare and present tailored loan proposals to potential clients.
  • Identify and pursue new business opportunities through networking and referrals.
  • Provide advice on loan products and various financing options available.
  • Assist clients with the loan application process accurately and efficiently.
  • Collaborate with legal and compliance teams to ensure all documents meet regulatory standards.
  • Follow-up with clients throughout the loan processing phase to provide updates and support.
  • Resolve any customer issues or complaints effectively to maintain satisfaction.
  • Stay updated with market trends and changes in mortgage policies.
  • Conduct market research to identify emerging trends and competition.
  • Achieve sales targets and KPIs established by the management.
  • Manage existing client accounts to encourage renewals and referrals.
  • Prepare regular reports on sales activities and forecasts for management.
  • Participate in training programs to enhance sales techniques and product knowledge.
Required Qualifications
  • Bachelor's degree in finance, business, or a related field.
  • Minimum of 2 years of experience in mortgage sales or financial services.
  • Proven track record of achieving sales targets in a competitive environment.
  • Strong understanding of home loan products and mortgage processes.
  • Excellent verbal and written communication skills.
  • Ability to build rapport and trust with clients.
  • Proficiency in CRM software and Microsoft Office Suite.
  • Strong analytical and mathematical skills.
  • Good organizational and time management skills.
  • Ability to work independently and as part of a team.
  • Knowledge of local real estate market dynamics.
  • Professional certification in mortgage lending is a plus.
  • Flexibility to work beyond regular hours when required.
  • Strong negotiation and persuasion abilities.
  • Willingness to continuously learn about industry changes.
  • Valid driver's license and willingness to travel as needed.