
Customer Support Executive
3 days ago
Work for Tata Power Solar Projects
Qualifiacation - B.Tech in EEE
Location - Aluva
Experience - Minimum 6 months experience in solar or electrical field
candidates shoud have laptop and prefere male candidates near by aluva
Duties and Responsibilities
- Respond to customer inquiries and provide technical support via phone in a timely and professional manner.
- Troubleshoot technical issues reported by customers and work towards a timely resolution, escalating complex issues to the appropriate team or departments when necessary.
- Guide clients through step-by-step solutions clearly and concisely, ensuring their understanding and satisfaction.
- Keep accurate records of customer interactions, transactions, comments, and complaints, including details of actions taken.
- Follow up with customers to ensure their technical issues have been resolved and their satisfaction is met.
Job Type: Permanent
Pay: ₹15, ₹20,000.00 per month
Benefits:
- Health insurance
- Paid sick time
Application Question(s):
- have Laptop?
Language:
- English (Preferred)
Work Location: In person
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