Quality Analyst

Urgent Opening for a Quality Analyst at Leading BPO Company in Mahape Role: Full-time Quality Analyst Location: Mahape, Navi Mumbai Role Description: As a Quality Analyst, you will play a crucial role in overseeing quality control, conducting analytical assessments, and managing quality assurance processes. You'll also be responsible for mentoring and...

Hiring: Quality Analyst / Quality Coach Call Monitoring & TrainingLocation: ITM Group of Institutions, Nerul, Navi MumbaiRole Overview: Were looking for a Quality Analyst to monitor and evaluate counselors' calls to ensure high standards of communication, product knowledge, sales effectiveness, and script compliance. The role involves giving constructive...

What does a TaskUs Quality Analyst really do? Think of yourself as the backbone of the company, the employee that will provide the best customer experience to your clients. We make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top notch. So come on, now we need your fullconcentration because...

Experience:  5 to 9 years Location: Trivandrum We are seeking a highly skilled and motivated Quality Analyst to join our dynamic team. As a Quality Analyst, you will play a crucial role in ensuring the delivery of high-quality software solutions through effective testing practices. The ideal candidate will have a strong background in agile development...

Test EngineerCoordinating with the development team, business analysts and the product owner to get an in-depth understanding of the application and learn the testing requirementsGoing through the application requirements and design documents, and coordinating with test analysts to prepare strategies, including functional, system, integration, user...

Job brief: The Quality Analyst is responsible for monitoring, evaluating, and improving the quality of Sales or customer service provided by agents in a BPO environment. This role involves assessing interactions, ensuring compliance with company standards, identifying training needs, and working with stakeholders to enhance overall service delivery.Roles and...

Domain Expertise:- Strong understanding of Banking and Financial Services, specifically in Loan Origination Systems (LOS)- Hands-on experience with BRE testing and workflows, CR testing Key Responsibilities:- Perform functional testing across LOS modules to ensure end-to-end business process validation- Analyze business requirements, create test scenarios,...

Domain Expertise:- Strong understanding of Banking and Financial Services, specifically in Loan Origination Systems (LOS)- Hands-on experience with Home Loan and Solar Finance products and workflows Key Responsibilities:- Perform functional testing across LOS modules to ensure end-to-end business process validation- Analyze business requirements, create test...

Job Title:Sales Quality Analyst - CRMLocation:Vashi, Navi MumbaiCompany Overview:At Holistic Group, we are more than builders; we are creators of nature-centric living and customized second homes. From land procurement to designing nature themed gated communities with customized homes using innovative technologies and materials, from building it to managing...

Quality Analyst Airoli | Inbound L2 EscalationLocation: Airoli (Navi Mumbai)Shift: General ShiftOffs: RotationalProcess: Inbound Customer Service – L2 EscalationsJob DescriptionConduct call audits for inbound customer service and L2 escalation callsMonitor and evaluate BQ, PKT, and overall call qualityUtilize QC tools to track performance and identify...