Paytm sarvice agent job

2 weeks ago


Ahmedabad, Gujarat, India PAYTM SERVICES PVT LTD Full time

Company Description

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Role Description

This is a full-time on-site role for a Paytm Service Agent at PAYTM SERVICES PVT LTD in Ahmedabad. The Paytm Service Agent will be responsible for assisting customers with queries, troubleshooting issues with Paytm services, providing solutions to customers, maintaining customer records, and ensuring a high level of customer satisfaction. The role also involves handling customer complaints and escalating issues to the appropriate department when necessary.

Qualifications

  • Excellent customer service and communication skills
  • Proficiency in troubleshooting and problem-solving skills
  • Experience with Paytm services and understanding of its functionalities
  • Basic knowledge of computer and software applications
  • Ability to work independently and as part of a team
  • High level of patience and empathy
  • Relevant certifications in customer service or related field is a plus
  • Bachelor's degree or equivalent work experience

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