IT Manager

We are looking for a dynamic IT Leader to head our Raipur Centre, driving the management and growth of our technology infrastructure. You will ensure seamless operation of all IT systems, lead projects, and implement best practices in security and system management, while inspiring and guiding a talented IT team.

Key Responsibilities

1. Network Management: Oversee the design, implementation, and maintenance of network systems, including LAN, WAN, and VPN.
2. System Administration: Manage server environments, including virtual and physical servers, ensuring optimal performance and uptime.
3. Security Management: Implement and manage security protocols to protect systems and networks from breaches and vulnerabilities.
4. Team Leadership: Supervise a team of IT professionals, providing guidance, training, and support.
5. Policy Development: Establish IT policies and procedures to ensure compliance with regulatory requirements and best practices.
6. Troubleshooting: Address and resolve complex technical issues related to systems and network performance.
7. Budget Management: Assist in planning and managing the IT budget, ensuring cost-effective solutions.
8. Vendor Management: Collaborate with third-party vendors for hardware, software, and services.
9. Documentation: Maintain thorough documentation of systems configurations, processes, and network diagrams.
10. Capacity Planning: Monitor system performance and plan for future growth and scalability.
11. Asset Management: Need to ensure IT asset management.

Qualifications

• Education: Graduate or postgraduate.
• Experience: 6+ years of experience in the field of systems and network administration. Experience in BPO will have added advantage.
• Certifications: Relevant certifications (e.g., CCNA, CCNP, CompTIA Network+, or similar) will have added advantage.
• Skills: Proficiency in network protocols, firewalls, routing, switching, and Server technologies.
• Soft Skills: Strong leadership, problem-solving, and communication skills.