Manager - Customer Service - Container Freight Station - Mundra

7 days ago

India DP World Full time ₹ 12,00,000 - ₹ 18,00,000 per year
Key Responsibilities:
  • Develop and execute sales and commercial strategies to achieve revenue and profitability targets.
  • Identify and onboard new clients, including shipping lines, freight forwarders, and logistics partners.
  • Maintain strong relationships with existing clients to ensure retention and repeat business.
  • Monitor market trends and competitor activities to provide market intelligence and insights.
  • Lead contract negotiations, pricing discussions, and commercial terms with clients.
  • Collaborate with operations, finance, and customer service teams to ensure seamless service delivery.
  • Prepare periodic sales forecasts, performance reports, and management presentations.
  • Drive customer satisfaction through regular engagement and issue resolution.
  • Support sales team to grow volume from onboarded customers
  • Take ownership of customer issues & resolve. Coordination with GSC Team
Qualifications and Experience:
  • Bachelor's degree in Business, Logistics, Supply Chain or related field (MBA preferred).
  • 10–12 years of experience in sales/commercial roles within logistics, CFS, or port-related services.
  • Strong understanding of the CFS business model, supply chain dynamics, and shipping industry.
  • Excellent communication, negotiation, and stakeholder management skills.
  • Proven track record of achieving sales targets and growing market share.
Key Competencies:
  • Strategic thinking
  • Client relationship management
  • Commercial acumen
  • Result orientation
  • Team collaboration

  • Freight Broker

    1 day ago

    Mohali, India Smart Freight Solutions Inc. Full time

    Job Description Company Description Smart Freight Solutions is a company providing comprehensive logistics solutions across the United States. Specializing in Drayage and OTR (over-the-road) services, we are dedicated to ensuring the safe and efficient transportation of cargo for our customers. Our expertise and commitment to excellence have positioned us as...

  • Business Development Manager

    3 weeks ago

    india, IN Freight Machos Inc Full time

    Freight Machos Inc. is a logistics company based in Oakville, Ontario, Canada, offering comprehensive transportation solutions, including Ocean Freight, Air Freight, Canadian and US ground services, Drayage, and specialized freight. The company's growing capacity, competitive pricing, and service excellence cater to customers across North America daily,...

  • Freight Broker

    4 weeks ago

    Nagar, Sahibzada Ajit Singh Nagar, India Rainier Freight Brokerage LLC Full time

    Job Description Company Description Rainier Freight Brokerage LLC, based in Auburn, WA, is a full-service 3rd party logistics provider. We offer a comprehensive range of services including FTL/LTL, Drayage, Intermodal, and Freight Forwarding worldwide. Our commitment to excellence and personalized service has allowed us to maintain longevity in the markets...

  • Business Development Manager

    4 weeks ago

    India Freight Machos Inc Full time

    Freight Machos Inc . is a logistics company based in Oakville, Ontario, Canada, offering comprehensive transportation solutions, including Ocean Freight, Air Freight, Canadian and US ground services, Drayage, and specialized freight. The company's growing capacity, competitive pricing, and service excellence cater to customers across North America daily,...

  • Business Development Manager

    4 weeks ago

    India Freight Machos Inc Full time

    Freight Machos Inc. is a logistics company based in Oakville, Ontario, Canada, offering comprehensive transportation solutions, including Ocean Freight, Air Freight, Canadian and US ground services, Drayage, and specialized freight. The company's growing capacity, competitive pricing, and service excellence cater to customers across North America daily,...

  • Remote Dispatcher

    4 weeks ago

    India Anonymous Full time

    Company: Long Road Transportation (US-based) Location: Remote Job Type: Full-time / Independent Contractor Industry: Drayage Transportation Experience Required: Minimum 2 years (Open for training for those with no drayage experience) Responsibilities: - Plan, organize and coordinate container removal (drayage) operations to ensure timely removal and...

  • Remote Dispatcher

    3 weeks ago

    India Anonymous Full time

    Company: Long Road Transportation (US-based) Location:  Remote Job Type:  Full-time / Independent Contractor Industry:  Drayage Transportation Experience Required:  Minimum 2 years (Open for training for those with no drayage experience) Responsibilities: Plan, organize and coordinate container removal (drayage) operations to ensure timely removal and...

  • Remote Dispatcher

    3 weeks ago

    India Anonymous Full time

    Company: Long Road Transportation (US-based) Location: Remote Job Type: Full-time / Independent Contractor Industry: Drayage Transportation Experience Required: Minimum 2 years (Open for training for those with no drayage experience) Responsibilities: - Plan, organize and coordinate container removal (drayage) operations to ensure timely removal and delivery...

  • Domestic Sales Agent

    3 weeks ago

    Mumbai, India Primary Freight Services Full time

    Job Description Job Overview We are seeking a motivated and experienced Domestic nationwide Sales Agent with a strong background in operations and a proven book of business exceeding $2 million in annual revenue. This role is ideal for a professional ready to hit the ground running, leveraging their existing client base while benefiting from an attractive...

  • Logistics & Freight Coordinator

    4 weeks ago

    India Jupiter AI Labs ✔ Full time

    We are looking for people who can manage shipments, CHA, freight forwarders, and insurance. Key Responsibilities: Book containers, coordinate with CHA & customs. Track shipments, share updates with buyers. Arrange cargo insurance and certificates. Maintain freight cost database per lane. Requirements: 3+ years logistics/export operations. Strong network...