Hiring For International Inbound Outbound Voice Process
7 hours ago
Hiring For International Inbound Outbound Voice Process
International Voice/Chat - Service Process
Eligibility:
- Graduates or Undergraduates with at least 1 year of experience in an International BPO.
- Freshers are also encouraged to apply.
- Experienced candidates may qualify for a salary hike of up to 30%, based on skills and market trends.
Roles and Responsibilities:
- Handle inbound and/or outbound international calls and chat inquiries.
- Provide accurate, valid, and complete information to customers by using the right tools and resources.
- Resolve customer complaints efficiently, escalating issues when necessary.
- Follow communication procedures, guidelines, and policies.
- Maintain a high level of professionalism and empathy with customers.
Shifts & Work Schedule:
- Flexible rotational shifts.
- Rotational weekly offs (5 working days and 2 days off).
Perks and Benefits:
- Competitive salary and performance-based incentives.
- Comprehensive training programs and ongoing professional development.
- Health benefits and employee wellness programs.
- Friendly and supportive work environment.
- Cab facility till nodal point.
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