Front Office Executive

6 hours ago

Thiruvananthapuram, Kerala, India SIVAJI MOTORS Full time

A Front Office Executive in Sales typically handles a variety of tasks that support both customer interaction and the sales process. Here's a general job description for the role:

Job Title: Front Office Executive – Sales

Job Overview: The Front Office Executive in Sales serves as the first point of contact for customers, visitors, and potential clients. This role is focused on ensuring a smooth and professional customer experience, supporting the sales team, and helping to drive the sales process forward.

Key Responsibilities:

  • Customer Interaction:
  • Greet and welcome clients or visitors in a professional and friendly manner.
  • Handle incoming calls, answer inquiries, and direct clients to the appropriate departments or team members.
  • Address customer queries, provide information about products or services, and ensure high customer satisfaction.
  • Administrative Support:
  • Assist the sales team by maintaining and organizing sales data and documentation.
  • Schedule appointments or meetings for the sales team and ensure smooth follow-up.
  • Prepare presentations, reports, and sales materials as needed.
  • Handle client communications (emails, phone calls, etc.) in a timely manner.
  • Sales Support:
  • Assist in the preparation of sales orders, quotations, and contracts.
  • Coordinate with the sales team to process customer orders and ensure delivery timelines.
  • Monitor sales performance and track progress against targets.
  • Office Management:
  • Maintain the cleanliness and organization of the front office area.
  • Ensure that office supplies are stocked and assist with managing inventory.
  • Handle customer complaints or concerns, resolving issues in a professional and efficient manner.
  • Data Entry & Record Keeping:
  • Input sales data into CRM or database systems.
  • Maintain accurate records of sales interactions, customer information, and follow-ups.

Job Types: Full-time, Permanent, Fresher

Pay: ₹9, ₹12,000.00 per month

Benefits:

  • Cell phone reimbursement

Work Location: In person

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