Back Office Executive

2 weeks ago

Goregaon Mumbai Mumbai Suburban, India Eagle Security & Personnel Service Full time ₹ 2,00,000 - ₹ 6,00,000 per year

Company Name: Eagle Security & Personnel Service

Website:

Position Title: Executive

Experience: Min 1 yr

Location: Mumbai (Goregaon East)

1) Joining & Onboarding:-

  • Ensure new joinees are onboarded within defined TAT (e.g., 24 days).
  • Verification of documents and coordination with area officers and client site.
  • Maintain onboarding tracker and ensure system entries are up to date.

2) Attendance Management: -

  • Ensure 100% attendance punching in system.
  • Coordination with branch managers and control room for attendance closures.
  • Timely sharing of daily, weekly & monthly attendance reports to clients.

3) Compliance & Documentation: -

  • PF, ESIC registration and UAN generation within timeline.
  • Verification of KYC and resolution of mismatch issues.
  • Maintain physical and digital records of compliance.

4) Employee Grievance Handling: -

  • Act as the first point of contact for escalations from guards/supervisors.
  • Ensure timely resolution of salary, PF, ESIC related queries.
  • Maintain grievance register and closure TAT.

5) Client Coordination: -

  • Follow-ups with client HR/Admin for approvals (attendance, Reports).
  • Support in audits and MIS requests from client side.

6) Exit Formalities: -

  • Proper handover process and documentation for resigning employees.
  • Final settlement coordination with payroll team.

7) MIS & Reporting: -

  • Prepare and share daily & Monthly reports to client as per requirement.
  • Ensure accuracy and timeliness in reports.

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