Reservations Manager

2 weeks ago

Rajarhat Kolkata West Bengal, India Vedic Village Spa Resorts Full time

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  • Oversee all reservation operations to ensure efficient booking processes.
  • Manage and update reservation systems to reflect real-time availability.
  • Train and supervise reservation staff for high-quality customer service.
  • Coordinate with front desk and sales teams to maximize occupancy and revenue.
  • Handle customer inquiries and resolve booking issues professionally.
  • Monitor no-shows, cancellations, and overbookings to minimize revenue loss.
  • Implement pricing strategies in collaboration with revenue management.
  • Generate regular reservation reports for management review.
  • Ensure data accuracy in guest profiles and booking records.
  • Stay updated on market trends to optimize reservation strategies.

Job Types: Full-time, Permanent

Pay: ₹25, ₹35,000.00 per month

Benefits:

  • Food provided
  • Paid sick time
  • Paid time off
  • Provident Fund

Education:

  • Bachelor's (Preferred)

Experience:

  • total work: 1 year (Preferred)
  • 2year: 1 year (Preferred)

Work Location: In person

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