Product Specialist

Responsible for selling a defined set of products and services. Provides technical advice to the inside sales teams during the sales process and advises customers of product features, configurations, pricing, services and availability. Delivers technical solutions, products, and /or services that address customer needs (via telephone, chat, web, or e-mail); or work with subject matter expert to address highly complex solutions.

ACCOUNTABILITIES

• Provides product or BU specific technical expertise

• May own account sets and/ or be called into accounts as opportunities are identified

• Acts as a pre-sales technical resource to support the sales organization to meet and/or exceed their objectives

• Identifies customer needs/ requirements, and recommends the appropriate products and solutions

• Remains up-to-date on new product, technology, and services offerings and external industry news

• Assists in the on-going technical education and development of the broader team

• Promotes and positions key strategic product and service offerings

Associate Inside Sales Representative

At Dell Technologies, we build the extraordinary. Our Associate Inside Sales Representatives are the specialists who sell innovation to the world. Responsible for a set of products and services, they get to know their portfolio inside and out. Our Inside Sales teams rely on them for technical advice during the sales process. They directly advise customers on everything from product features and configurations, through to pricing and availability. Crucially, however complex the question, they're ready to deliver technical solutions to meet customers' needs via phone, chat, web or email.

Join us as an Associate Inside Sales Representative on our Sales team in Bangalore to do the best work of your career and make a profound social impact.

What you'll achieve

In the Next Generation Sales Academy (NGSA), you will engage in an intense program that will prepare you for long-term success within the Dell Technologies Sales organization. Over the course of two to three years, you will join our organization as an Associate Inside Sales Representative where you'll receive premier training from both a technology and sales perspective. Next, you will have the opportunity to be promoted to an Inside Sales Representative, where you will carry a quota and run all aspects of a sales cycle. From there, you can take your career to the next level in outside field sales, sales management, or a specialty selling role. We often see those who are successful in this program having 2-3 jobs in your first three years, all with more responsibility, larger business contribution, and an increase in financial earnings.

You will:

• Be immersed in the sales and technology industry by talking to and building relationships with customers as well as qualifying opportunities to drive company revenue
• Have consistent engagement and collaboration with the NGSA management team, inside sales teams, field sales teams, renewals teams, and development team
• Participate in whiteboard competitions, group messaging competitions, and meet metrics expectations

Take the first step towards your dream career

Every Dell Technologies team member brings something unique to the table. Here's what we are looking for with this role:

Essential Requirements

• Have 2+ years of experience in sales or customer service
• Eager to pursue a dynamic sales career, with a focus on driving growth and innovation within data centres, generative AI, and digital infrastructure.
• Strong verbal and written communication skills
• Relationship building and interpersonal skills
• Proficient in both English and the local language, enabling effective communication across diverse customer and team interactions.

Desirable Requirements

• Ability to influence others and convey a sense of urgency to drive issues to closure
• 2-3 years of proven experience engaging with customers—preferably in a sale, customer service, or consultative environment—with strong communication and relationship-building skills.

Who we are

We believe that each of us has the power to make an impact. That's why we put our team members at the center of everything we do. If you're looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we're looking for you.

Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.