Operations manager
7 days ago
We Integra, An ISO 41001 certified, Technology - led Integrated facility management service company. We have been recognized with "South Indias Most Promising Brand Awards", by CMO Global and rated as one of the Top 10 Best Residential Facility Management Services Companies in India. We have 1000+ employees, working with 100+ premium residential clients across multiple cities. Job description: Looking for Operation manager to manage multiple projects in the city. We are looking for an experienced client relationship manager to be responsible for engaging with key clients by building and preserving trusting relationships. The client relationship manager is a leadership role & reporting to director, will constantly identify opportunities to grow the customer base and build positive relationships with new clients. You should also be strategic and analytical when finding solutions to problems to ensure maximum client satisfaction.Desired Candidate Profile:Relevant Experience - Minimum 3 to 5 years of experience in managing client relations preferably in Facility Industry or any B2B services.Customer handling - Be the face to the client, make frequent site visit (within the city). Manages critical relationships with client, team, and key vendors.Leadership Skills - Supervise and coordinate activities with multiple team, identify process improvements by understanding end to end operations.Strong Communication - Excellent writing and verbal communication skills, the ability to interact credibly with all levels in an organization.Strong Presentation Skills: Prepare detailed monthly operations review metrics for all projects and present to Director/CEO. Presents accomplishments at client meetings.People management - Mentoring, Training & Grooming people. Ability to handle manpower in an effective way and specify tasks and effective utilisation of the available resourceTeam Handling: Ability to attract talents, hires, coach and appraise employees
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