SF Commerce Cloud Support Engineer

6 hours ago

Bengaluru, Karnataka, India Thanks Buddy Full time ₹ 6,00,000 - ₹ 12,00,000 per year

Responsibilities:
1.Salesforce B2B Commerce Implementation:
Lead the design, configuration, and implementation of Salesforce B2B Commerce Cloud solutions.
Collaborate with cross-functional teams to gather and define business requirements.
Customize and develop Salesforce B2B Commerce features and functionalities.
Configure pricing, products, catalogs, and promotions within the B2B Commerce platform.
2.Integration and Data Management:
Integrate Salesforce B2B Commerce with other systems, such as ERP and CRM.
Ensure data accuracy and consistency through data cleansing and maintenance activities.
Monitor and troubleshoot integration issues and data synchronization.
3.User Training and Support:
Provide training and support to end-users to maximize their use of the Salesforce B2B Commerce
platform.
Address user inquiries and troubleshoot technical issues promptly.
4.Analytics and Reporting:
Create and maintain reports and dashboards to track key performance indicators (KPIs) related to
B2B Commerce.
Analyze data to identify trends and make data-driven recommendations for improvements.
5.Continuous Improvement:Stay updated on the latest Salesforce B2B Commerce Cloud features and best practices.
Propose and implement enhancements to optimize the B2B Commerce platform's performance and
user experience.
Qualifications:
Bachelor's degree in Computer Science, Information Technology, or a related field.
Salesforce Certified B2B Commerce Developer or equivalent certification is highly preferred.
Proven experience in implementing and managing Salesforce B2B Commerce Cloud solutions.
Strong knowledge of Salesforce CRM and related technologies.
Proficiency in HTML, CSS, JavaScript, and Apex programming.
Excellent problem-solving skills and attention to detail.
Strong communication and interpersonal skills.
Ability to work independently and as part of a team.
Experience with agile development methodologies is a plus.

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