End User Support Engineer

19 hours ago


Chennai, Tamil Nadu, India Ramco Systems Full time

Roles & Responsibilities

Lead, mentor, and manage the EUC support team

• Oversee deployment and lifecycle management of end-user devices and software.

• Lead rollouts of upgrades, patches, security tools, and new EUC technologies.

• Ensure devices and user endpoints comply with security policies

• Act as a liaison between IT teams and business units, translating technical issues into user-friendly communication.

• Gather feedback from end users to improve tools and services

• Manage the day-to-day incidents and service requests resolving them promptly utilizing the ITSM tool of record

• Having Experience in O365 and Intune L2 Administration

• Troubleshoot MDM, Conditional Access related issues

• Experience in Handling mailbox access, license allocation, and group membership related issues

• Experience in troubleshooting Teams and SharePoint related issues

• Knowledge in managing Microsoft 365 Admin Centre, Exchange Admin Centre, Teams Admin Centre, and Azure AD Portal for troubleshooting and changes

Role Expectation

  • Strong understanding of Windows, MDM tools, and Intune and O365

    • Experience with ITIL framework and ITSM platforms

    • Solid leadership, communication, and conflict-resolution skills.

    • Analytical mindset to drive data-based decisions on service improvement.

    • Ensure end users have reliable, secure, and efficient access to tools.

    • Reduce downtime and improve support response/resolution times.

    • Foster a user-focused culture within the IT support function.

    • Enable productivity through proactive support and modern device management.

    • Communication skills verbal and written

    • Takes initiative, offers insights on optimization


  • Chennai, Tamil Nadu, India Expleo Group Full time

    IAO – PLM End User SupportResponsibilitiesPerform PLM Engg end user support activities on 3D exp, Enovia/CATIA & other toolsPerform engg end user support for RNTBCI users on Enovia/CATIA & other CAD/PDM applications for Operational support, assistance, methodologies, Coaching and Floor walking support.Being an actor on the end-user incident workflow ....


  • Chennai, Tamil Nadu, India Expleo Group Full time

    Overview:IAO – PLM End User SupportResponsibilities:Perform PLM Engg end user support activities on 3D exp, Enovia/CATIA & other toolsPerform engg end user support for RNTBCI users on Enovia/CATIA & other CAD/PDM applications for Operational support, assistance, methodologies, Coaching and Floor walking support.Being an actor on the end-user incident...


  • Chennai, Tamil Nadu, India Hitachi Full time

    Location:Chennai, Tamil Nadu, IndiaJob ID: R0090376Date Posted: Company Name:HITACHI ENERGY TECHNOLOGY SERVICES PRIVATE LIMITEDProfession (Job Category):IT, Telecom & InternetJob Schedule: Full timeRemote:NoJob Description:The opportunity:The user support specialist is responsible for providing exceptional support to users of our CAD automation design tools...

  • Front End Engineer

    1 day ago


    Chennai, Tamil Nadu, India Workday Full time

    Your work days are brighter here.We're obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we're shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you'll feel...


  • Chennai, Tamil Nadu, India -b448-4480-b126-a8f0e0bd73c7 Full time ₹ 2,50,000 - ₹ 7,50,000 per year

    Hiring Desktop Support Engineers (Freshers) to provide first-level IT support. Troubleshoot basic hardware/software issues Escalate tickets & ensure smooth end-user assistance Required Candidate profileAny Graduate/Diploma in IT/CS with basic OS, hardware & networking knowledge. Strong communication, problem-solving skills Only Male Graduates are...


  • Chennai, Tamil Nadu, India Codenatives Full time ₹ 2,50,000 - ₹ 5,00,000 per year

    About Codenatives:Codenatives is a technology-driven company specializing in innovative software development, cloud solutions, and IT services. We focus on building scalable, efficient, and secure digital solutions that empower businesses to achieve their goals through cutting-edge technology and agile practices.Job Summary:We are looking for a Junior IT...


  • Chennai, Tamil Nadu, India GenSpark Full time ₹ 3,00,000 - ₹ 6,00,000 per year

    Desktop EngineerThe Desktop Engineer supports daily IT operations and ensures smooth, secure end-user computing acrossmacOSandWindowsenvironments. This role manages device deployment throughJamfPro andIntune, handles IT asset lifecycle, provides technical support for users and corporate events, and maintains compliance with security and operational...


  • Chennai, Tamil Nadu, India Ariantech Solutions Pvt Ltd Full time

    The Employee shall be appointed in the capacity of Desktop Support Engineer and shallreport to the IT Manager or such other reporting authority as may be designated by theEmployer. The Employee shall be responsible for providing end-to-end desktop and ITsupport services to users, ensuring timely resolution of technical issues, and maintainingthe overall...


  • Chennai, Tamil Nadu, India Freelancer Full time

    Hiring Support Engineers (Freshers) to manage hardware/software issues. Troubleshoot networks, install systems, handle tickets & ensure smooth IT operations for end-users. Strictly looking for Freshers only. (Chennai based) Required Candidate profileAny Graduate/Diploma with basic OS, hardware & networking knowledge. Strong communication, problem-solving...


  • Chennai, Tamil Nadu, India Flex Full time

    Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world.A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every...