Solution Delivery Architect – z/OS

About Us (Ensono)

Ensono is an expert technology adviser and managed service provider. As a relentless ally, we accelerate clients' digital transformation to achieve business outcomes that stand to last. Our dedicated team helps organizations optimize today's systems across any hybrid environment with services such as consulting, mainframe and application modernization, public cloud migration and cloud-native development. With certified experts in AWS, Azure and Google Cloud and recognized as Microsoft Datacenter Transformation Partner of the Year, Ensono has over 3500+ associates globally and is headquartered in greater Chicago.

We care about your success, offering comprehensive strategic and managed services for mission-critical applications. Our Advisory and Consulting services can help upfront with an application strategy or find the right places for your applications – whether it's public, multi or hybrid cloud, or mainframe. And because we span across all mission-critical platforms, we can meet you wherever you are in your digital transformation journey, with 24/7 support when you need it. We are your relentless ally, flexing with you when challenges emerge so you don't feel stuck in place. With cross-platform certifications and decades of experience, our technology experts have become an extension of your team so you're continuously innovating – doing more with less while remaining secure. And that's just the beginning.

Heading information

This should include job title, skill level, reporting relationship (by position, not individual), hours or shifts, location and the likelihood of overtime or weekend work.

Solution Delivery Architect

L2

Reports to Global Manager, Mainframe Programming (Ananda Krishnan)

India Evening Shift / UK Day Shift

Location: PAN India

Weekend work occasionally but forecasted in advance

Summary objective of the job

List the general responsibilities and descriptions of key tasks and their purpose and the results expected of candidate.

The Solution Delivery Architect will be engaged on the transition from client's in-house IT into Ensono's support.  Will participate in Knowledge Transfer with clients and assist in documentation creation.  Focus is on the ISV software and license key procedures for those products.  Associate will identify which software products require a license key, document procedures for applying, and then apply keys for the products during migration.  Engaging in shadowing of client engineers and assisting the transition of services to Ensono engineers will be primary job responsibility.  Associate will support new clients during migration and then transition support to steady state teams and disengage.  The Solution Delivery Architect supporting ISV and zOS for the Transition Team may be engaged in more than one migration simultaneously. 

Qualifications

State the education, experience, training, and primary technical skills necessary for entry into this job.

Minimal Requirements include four years of experience working within a z/OS environment.  Familiarity with mainframe functional areas such as zOS, Storage, CICS, and DB2.  Successful associate should be familiar with installation or support of mainframe ISV products such as CA/Broadcom, McKinney Systems, BMC, and others.  This includes experience with SMP/E, including base installation and maintenance application.   Proficiency in interacting with ISV vendors, problem determination and resolution for the products identified above.  Must be self-motivated and able to manage multiple projects simultaneously.  Proficient in Microsoft Word and Excel to a level of creating documents which can be shared with clients.   

Secondary skills

This should include any other skills applicable to the job.

Attending sales calls either by phone or in person to assist in the sales process will be common.  Will serve as primary technical contact for mainframe License Keys and ISV products during client migrations.  Experience installing products or applying license keys a plus. 

Job duties and responsibilities

List the tasks that comprise about 90 to 95 percent of the work done and listing tasks in order of the time consumed (or in order of importance).

• The first task listed should be the most important or time-consuming one, and so on.
• List what must be performed and accomplished than how, if there is more than one way to do it.

Will be responsible for identifying which software products require a license key, documenting the process to apply the key, and then applying the key during mainframe transition

Install and support ISV software on a zOS system

Learn client environments as they transition into Ensono

Help transition support of client environment to Ensono Steady State teams

Attend client meetings to understand environment

Address issues as they arise during client migration.