Inside Sales Executive

1 day ago

Lucknow, Uttar Pradesh, India White Force Outsourcing Services Full time ₹ 4,00,000 - ₹ 6,00,000 per year

Role & responsibilities

Communicate with customers through various channels, including phone, email, and social media,

to address their inquiries and concerns.

  • Build and maintain strong, long-lasting customer relationships.
  • Identify customer needs and recommend products or services to meet those needs.
  • Provide product information and technical support to customers.
  • Respond to customer complaints and resolve issues in a timely and professional manner.
  • Collaborate with sales and marketing teams to identify new business opportunities.
  • Meet and exceed customer satisfaction and sales targets.
  • Keep accurate records of customer interactions and transactions.
  • Continuously improve customer service and satisfaction by analyzing customer feedback and

implementing changes as necessary.

  • Conduct market research to identify customer needs and trends.

Preferred candidate profile

Bachelor's degree in business, marketing, or a related field.

  • Proven experience as a Customer Relationship Executive or a similar customer-facing role.
  • Excellent communication and interpersonal skills.
  • Strong problem-solving and decision-making abilities.
  • Familiarity with CRM software and practices.
  • Ability to work well under pressure and meet deadlines.
  • Proactive and self-motivated.
  • Attention to detail and excellent organizational skills

Location: Lucknow

Timing: 10:00AM - 6:30PM

6 days of Working.

Interested Candidate can apply here , -

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