International Telecaller
3 days ago
Job Title:
International Telecaller
Location:
Paschim Vihar West ( Delhi)
Company:
Mantra Care
Job Type:
Full-Time
Experience:
2-3 years
Shift Timing:
(depending on target market)
About Mantra Care:
Mantra Care is a global wellness and healthcare company offering digital solutions for physical and mental well-being. With a presence in over 30 countries, we are transforming health outcomes through technology, innovation, and compassionate care.
Job Overview:
We are looking for a highly motivated and confident
International Telecaller
to join our growing team. You will be responsible for communicating with international clients/customers, promoting our services, and scheduling appointments or follow-ups. The ideal candidate should possess excellent communication skills, a customer-first mindset, and the ability to work in a fast-paced environment.
Key Responsibilities:
- Make outbound calls to prospective international clients ( B2B)
- Explain and promote Mantra Care's services and wellness programs
- Follow up with leads through calls, emails, or WhatsApp
- Handle customer queries and provide accurate information
- Schedule demos or consultations with wellness professionals
- Maintain daily call records and update CRM systems
- Meet or exceed weekly/monthly targets (appointments, conversions, etc.)
- Collaborate with the sales and marketing team for lead feedback
Requirements:
- Bachelor's degree (preferred but not mandatory)
- Fluent in English with a clear, neutral or international accent
- 0–3 years of experience in international calling / BPO / telemarketing
- Excellent verbal and written communication in English
- Familiarity with international cultures (US, UK, Middle East, etc.)
- Basic computer proficiency and CRM handling
- Strong interpersonal and persuasion skills
- Ability to work in night shifts or rotational shifts (based on geography)
- Positive attitude and resilience under pressure
Preferred Qualifications:
- Knowledge of tools like HubSpot, Zoho CRM, or Salesforce
Thanks & Regards
HR
Monika
MantraCare
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