IT Infrastructure Engineer

4 days ago

Mumbai, Maharashtra, India NCR Corporation Full time

Job Title: R IT Analyst - Lab Ops (Open)

Job Location: Vikhroli-Mumbai, India

Experience: 3+ years of proven experience as a System Administrator in a similar role.

Website:

IF INTERESTED KINDLY APPLY THROUGH BELOW LINK:

Key Responsibilities:

Hybrid – Must be able to work from the office 4 days per week

Lab Management

  • Help discover all the Lab environments in our remote offices, data centers, and cloud environments

  • Work with the Lab Owners to gather requirements for every lab

  • Work with the Lab Owners to help design labs based on their requirements utilizing preapproved Lab designs

  • Work with the Lab Owners, ITS, and GIS to setup the labs

  • Work with GIS to install security software and resolve security issues

  • Register and document all labs

  • Keep an up-to-date inventory of all the devices in every lab

  • Assume a System Admin role for host servers, servers, and computers in the labs

  • Work with ITS and Lab Owners on firewall requests and network issues

  • Work with various teams for any lab related projects

  • Work with various teams for any lab related issues

  • Support lab operations across hybrid environments, including on-premise and cloud-based infrastructure

  • Ensure compliance with security and operational standards across all lab environments

  • Other duties as needed

Facilities Projects

  • Work with the Facilities team to manage our Lab environments in reference to:

  • Office closures

  • New offices

  • Migrations to new offices or data centers

  • Migrations to new Lab rooms

  • M&A (mergers and acquisitions)

Projects

  • Act as a Project Manager or Lead for select lab initiatives, including tracking project timelines, coordinating with cross-functional teams, and leading status calls

  • Independently drive lab-related projects from concept to completion, demonstrating strong self-management and ownership

  • Work with the Facilities, Lab Owners, Networking, Security, and Contractors on Lab related projects, which can include:

  • Project Planning

  • Meetings

  • Requirements

  • Design

  • Migrations

  • Testing

  • Registration and Documentation

Training

  • Complete a set amount of training every year focused on Lab Operations skills or requirements

Requirements

  • Troubleshooting skills

  • Ability to understand and learn new applications and systems

  • Ability to work well with a team

  • Ability to work well with customers

  • A customer support background is preferred

  • Strong organizational and project management skills

  • Ability to manage multiple priorities in a dynamic lab environment

  • Comfortable working in hybrid cloud environments (Azure, VMware, etc.)

Preferred Experience

  • System Administrator

  • Azure Administrator

  • VMware Administrator

  • Windows Administrator

  • Linux Administrator

  • VMware Administrator

  • Experience managing hybrid cloud infrastructure

  • Networking

  • Firewalls

  • Office

  • Visio

  • Putty

  • PowerShell

Preferred Certifications

  • Microsoft Azure Fundamentals

  • VMware VCTA/VCP

  • ITIL 4 Foundation

Optional Certifications

  • Cisco CCNA/CCNP

  • Fortinet Certified Professional – Network Security

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