Senior Delivery Manager

3 days ago

Kota Noida, India Ixceed Infosolutions Full time

Objective:

The Delivery & Growth Personnel will be responsible for developing and executing strategic initiatives across people management, client governance, service offerings, marketing, and operational efficiency.

Responsibilities & Key Performance Indicators (KPIs):

1. Recruitment Delivery

  • Requisitions:
  • Ensuring new requisitions are obtained from the clients
  • Tracking them with the help of MIS
  • Submissions: Ensuring coverage on all active roles across all accounts. Ensure quality submissions
  • Interviews: ensuring a minimum threshold of candidate interviews per account and managing them end to end
  • Escalation management: Be able to manage client and candidate escalations
  • Assist in responding to new RFP's

2.  Operations

Job Portals & databases administration and performance

Targets

This role has a monthly target of placements and margins

Reporting & Accountability:

Reporting:

  • Daily/weekly performance reports.
  • Monthly performance reviews.
  • Team Key Result Areas (KRA) tracking.
  • Quarterly business performance management reports.
  • The role reports directly to iXceed Management.

Accountability:

  • The Delivery & Growth Personnel will be held accountable for achieving the assigned KRAs.

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