Lead Product Manager
11 hours ago
About the Company - At Swish, we're redefining food delivery by combining speed, freshness, and delight. Our innovative platform ensures your favourite snacks and beverages arrive in just 10 minutes, transforming everyday cravings into exceptional moments. Backed by top investors like Accel and industry leaders, we're a fast-growing early-stage startup on a mission to change how people experience food.
About the Role - As our first Product Manager, you'll work closely with the founders and take complete ownership of our consumer-facing product experience - across discovery, order journey and cart conversion. Your mission: increase AOV, improve retention and build a product users love and keep coming back to.
Who you are -
- Own and improve the end-to-end order journey: from homepage to checkout
- Identify and execute product levers that drive retention and frequency
- Lead product experimentation across bundling, UI, nudges and promotions
- Collaborate with design, growth, engineering, and ops to launch high-impact features
- Set up and scale data instrumentation for product KPIs and experimentation
- Prioritize with clarity – define the roadmap, write clear specs, and ensure timely, high-quality releases
What We're Looking For
- 5-7 years of experience in consumer product management, preferably in food, commerce or Q-commerce
- Proven track record of shipping features that moved metrics like retention, cart conversion or repeat rate
- Strong user empathy with structured problem-solving and data chops
- Experience running A/B tests and leveraging analytics tools (e.g. Mixpanel, GA, Tableau)
- Comfort working in a fast-paced, ambiguous, and ops-heavy environment
- Prior experience working with kitchen ops, logistics or last-mile delivery will be a plus
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