Sales Representative
3 days ago
Online Sales Representative / Online Sales Executive – Roles & ResponsibilitiesCore Responsibilities
- Attend Online Enquiries: Respond promptly and professionally to all incoming enquiries through WhatsApp, calls, email, and social platforms.
- Analyze Client Requirements: Understand the client's concerns, goals, and suitability for Mindalgo programs using a structured needs-assessment approach.
- Explain Programs Clearly: Present Mindalgo's services, packages, and processes in a simple, engaging, and culturally relevant manner.
- Guide Clients to Next Steps: Support clients in choosing the right program, resolving doubts, and smoothly completing the onboarding/enrollment process.
- Maintain Accurate Documentation: Record client interactions, requirements, follow-ups, and conversion details systematically in the CRM or assigned sheets.
- Co-ordinate With Team: Update psychologists, operations, and management regarding important cases or leads requiring special attention.
- Office Reporting (On Request): Report to the Kochi office when required for meetings or performance reviews.
Performance Expectations
- Professional communication
- Consistent follow-ups
- High clarity in explaining programs
- Accuracy in documentation
- Target-driven mindset
Job Types: Full-time, Fresher, Internship
Contract length: 12 months
Pay: ₹20, ₹22,000.00 per month
Education:
- Bachelor's (Preferred)
Experience:
- Sales: 1 year (Preferred)
Location:
- Calicut, Kerala (Preferred)
Work Location: Remote
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