Customer Support Executive-Malayalam voice process

2 weeks ago


Teynampet, Tamil Nadu, India Blue Cloud Softech Solutions Full time ₹ 1,20,000 - ₹ 2,40,000 per year

Job Title: Customer Support Executive-Malayalam Voice process

Role: Customer Support Executive (Voice)

Work Location: Teynampet, Chennai

Interview Location : 3rd Floor,Chamiers Towers, Chamiers Road, Teynampet, Chennai

Eligibility: Fresher's & Experienced candidates

Job Type: Full-time

Responsibilities:

Handle inbound customer calls.

Resolve customer complaints and concerns.

Provide product or service information.

Process customer requests.

Maintain accurate records

Requirements:

Fluent in Malayalam and basic English

Fresher or 0-6 months of experience

Non-Graduate, Diploma, or Graduate degree

Good communication skills in their native language and basic English (ability to read and speak)

Offer Details:

Salary: 17,000 plus incentives

Flexible working hours and a supportive work environment

Interview Process:

Only one round of interview with AI-based interview categories (written, speaking, and listening).

The interview will be in basic English, so candidates must have basic English skills.

Proficiency in their native language is mandatory.

Training & Benefits:

Selected candidates will undergo 2-3 weeks of training on the process and workflow.

Attractive incentives for attendance, overtime (OT), and a 6-month retention bonus.

Job Types: Full-time, Permanent, Fresher

Pay: ₹10, ₹17,000.00 per month

Benefits:

  • Provident Fund

Work Location: In person



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