Functional Analyst

2 days ago

Yelahanka, Karnataka, India Black & White Full time ₹ 20,00,000 - ₹ 25,00,000 per year

Job Title :

Functional Analyst

Qualification :

BTech,B.E

Experience :

7 to 11 Years

Must Have Skills :

  • Proven experience defining and delivering enterprise-level digital experiences.

  • Strong understanding of digital technologies, web infrastructure, and content delivery networks (e.g., Akamai).

  • Familiarity with content management systems, chatbot frameworks, and web analytics tools.

  • Experience working with cross-functional teams including developers, designers, and marketers.

  • Strong analytical, communication, and documentation skills.

Good to Have Skills :

  • Experience with global site rollouts, localization, and governance.

  • Working knowledge of Azure, Salesforce, or Adobe Experience Cloud or Umbraco CMS.

  • Familiarity with WCAG (Web Content Accessibility Guidelines) accessibility standards and regulatory compliance.

Roles and Responsibilities :

  • Website Experience Ownership:

    • Lead the functional definition and roadmap of the Arrow ECS global website, home page, and high-traffic user journeys.

    • Partner with UX/UI teams to design intuitive, consistent top nav, footer, and global navigation structures.

  • Digital Engagement Tools:

    • Define business and functional requirements for chatbots, live agents, and other conversational AI tools.

    • Collaborate with vendors and internal teams to implement and enhance digital engagement tools.

  • URL and Content Strategy:

    • Develop and maintain a strategic URL structure that aligns with SEO best practices and localization needs.

    • Arrow Partners with marketing, content, and SEO teams to ensure findability and optimal user navigation.

Location :

Bangalore,Hyderabad,Chennai

CTC Range :

25 LPA

Notice period :

30 Daya

Shift Timings :

General

Mode of Interview :

Virtual

Mode of Work :

Hybrid

Mode of Hire :

Permanent

Note :

NA


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