
Application Operations Engineer
4 days ago
Qualifications:
- 5+ years of relevant experience
- Excellent hands-on experience in managing Application Support (3 tier/2 tier apps)
- Strong problem solving, analytical and communication skills
- Exposure in handling complex application performance issues
- Exposure to APM tools like AppDynamics, Dynatrace
- Excellent skills on managing containerized / cloud-based application with exposure to various cloud services (EC2, S3, IAM, ELB, VPC, VPN).
- Good experience in a DevOps environment / Operations team / Infrastructure Operations team.
- Excellent Troubleshooting skills
- OS level knowledge (Windows or Linux)
- Database skills ( SQL ,Oracle or Postgres / Casandra)
- Application Server ( skills on any of Middleware technologies e.g. – Tomcat , WebLogic , WebSphere)
- Ability to identify the underlying root cause of performance issues & mitigate bottlenecks
- Good understanding on Networking , Load balancers
- Good communication both written and verbal
- Exposure to scripting language (Ansible, Perl, Python, Ruby, Shell script, Powershell etc.)
- Experience in working with tools like OpsGenie, Nagios, Rundeck,
- Good understanding in Kubernetes.
Additional Skills Desired:
- Cloud / Application level Security experience
- Experience in Banking & Financial domain
- Has worked in an Agile / Sprint development model.
Roles and Responsibilities
Responsibilities:
Implementing, configuring custom changes, and deploying new Application release upgrades
- Setup new environments & deploying solutions.
- Building proactive Monitoring & alerting service.
- Automation using ansible, python, Perl scripting.
- Setup & securing new Application instances
- Change management, Building deployment and rollback plans and procedures
- Creating and maintaining knowledge base for various technical resolutions
- Create and setup deployment scripts for different environments (i.e. Test properties vs Prod properties)
- Configure and optimize instances and web servers for optimal performance. (ex: adjusting default connection limits, adjusting request queuing thresholds)
- AWS troubleshooting support
- Support, Architect and Implement alongside Technical & Operations teams to meet our customers' individual needs for their infrastructure & application deployments.
- Work on critical, highly complex customer problems that will span multiple AWS services (dealing daily with high severity incidents).
- Help build and improve customer operations through scripts to automate and deploy AWS resources seamlessly with as little manual intervention as possible.
- Collaborate and help build utilities and tools for internal use that enable you and your fellow Engineers to operate safely at high speed / wide scale.
- Drive customer communication during critical events.
- Provide on-call off hour support and flexible to work in 24*7 shift environment
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