Quality Assurance Manager
1 day ago
Key Responsibilities:
1. Quality Strategy & Leadership
• Develop and implement a comprehensive QA strategy and roadmap aligned with business objectives.
• Establish and maintain quality policies, procedures, and best practices across the organization.
• Lead and mentor the QA team, fostering a culture of quality, collaboration, and continuous improvement.
2. Testing & Process Management
• Define and oversee manual and automated testing frameworks, ensuring effective test coverage.
• Manage test planning, execution, and reporting for all software and product releases.
• Ensure compliance with industry standards and regulations (ISO, IATF, Okeo tex etc.).
3. Continuous Improvement & Innovation
• Implement process improvements and automation strategies to enhance efficiency.
• Analyse quality metrics and customer feedback to drive data-driven improvements.
• Stay updated with the latest QA trends, tools, and technologies to optimize testing methodologies.
4. Cross-Functional Collaboration
• Work closely with development, product management, and operations teams to integrate quality throughout the product lifecycle.
• Collaborate with stakeholders to ensure customer expectations and business goals are met.
• Communicate quality-related insights and risk assessments to senior management.
5. Compliance & Risk Management
• Ensure adherence to regulatory and security standards for products and services.
• Conduct internal audits, risk assessments, and defect analysis to minimize failures.
• Oversee vendor and third-party quality assurance processes when applicable.
________________________________________
Qualifications & Skills:
1. Education & Experience:
• Bachelors or Master's degree in Computer Science, Engineering, or a related field.
• 12+ years of experience in QA, with at least 5 years in a leadership role.
• Proven track record in QA strategy, test automation, and process optimization.
2. Technical & Domain Expertise:
• Strong understanding of QA methodologies, testing frameworks, and tools (Selenium, JIRA, TestNG, etc.).
• Experience with CI/CD pipelines, DevOps, and Agile methodologies.
• Knowledge of cloud environments, security testing, and performance testing is a plus.
3. Soft Skills:
• Excellent leadership, communication, and stakeholder management skills.
• Strong analytical and problem-solving abilities.
• Ability to influence and drive quality culture across the organization.
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