Freshers Hiring/Customer Support Executive

1 week ago

Hyderabad, Telangana, India Nspira Management Services Full time ₹ 1,50,000 - ₹ 2,50,000 per year

Mandatory Skills: Customer care, voice process, English, Hindi, Telugu (Hindi & English) are must

Qualification: Any graduate

Job Description

1.Handle Inbound & outbound calls.

2.Record information into the CRM.

3.Guiding the users on call.

4.Follow up on office related work.

5.Collecting the missed information from end users.

6.Working on Mails.

7.Other process & management related work.

Roles & Responsibilities

  • Answer incoming calls from prospective customers
  • Follow up with the customers & getting feedback.
  • Ask pertinent questions to understand the customers requirements
  • Deal with complaints or doubts to safeguard the company reputation
  • Go the extra mile to meet sales quota and facilitate future sales

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