Ecommerce Intern
2 weeks ago
Key Responsibilities:
- Process and verify customer orders accurately on e-commerce platforms
- Coordinate with the logistics team/partners for timely order dispatch and delivery
- Handle basic customer queries via email, chat, or phone and provide prompt resolutions
- Track, update, and maintain order records and reports in Excel/Google Sheets
- Assist in monitoring order returns, cancellations, and refunds
- Support the team with day-to-day e-commerce operational tasks
Requirements:
- Graduate/Undergraduate (or pursuing) in any stream, preferably Business/Commerce
- Basic knowledge of MS Excel/Google Sheets
- Good communication skills (written & verbal)
- Strong attention to detail and ability to multitask
- Positive attitude and willingness to learn
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