Ecommerce Intern

3 days ago


Mumbai, Maharashtra, India Ergode It Services Full time ₹ 3,00,000 - ₹ 6,00,000 per year

Key Responsibilities:

  • Process and verify customer orders accurately on e-commerce platforms
  • Coordinate with the logistics team/partners for timely order dispatch and delivery
  • Handle basic customer queries via email, chat, or phone and provide prompt resolutions
  • Track, update, and maintain order records and reports in Excel/Google Sheets
  • Assist in monitoring order returns, cancellations, and refunds
  • Support the team with day-to-day e-commerce operational tasks

Requirements:

  • Graduate/Undergraduate (or pursuing) in any stream, preferably Business/Commerce
  • Basic knowledge of MS Excel/Google Sheets
  • Good communication skills (written & verbal)
  • Strong attention to detail and ability to multitask
  • Positive attitude and willingness to learn


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