
Founder's Office
3 days ago
About the Role
We're looking for a highly motivated
Founder's Office Associate
to work closely with the founding team. This role sits at the intersection of
client success, operations, and strategy
, ensuring smooth day-to-day execution while directly interfacing with our customers. You'll be the bridge between the founders, clients, and internal teams—helping us deliver an outstanding experience at every touchpoint.
What You'll Do
- Work Closely with the Founders
– support on strategic projects, operations, and client-facing initiatives. - Client Success
– serve as the primary point of contact for clients, ensuring smooth onboarding, ongoing support, and successful outcomes. - Day-to-Day Operations
– manage schedules, track deliverables, and ensure nothing falls through the cracks. - Customer-Facing Role
– represent the company in calls, demos, and meetings with clients and partners. - Process & Efficiency
– identify gaps, streamline workflows, and build systems for scalable growth. - Cross-functional Collaboration
– coordinate with product, tech, and marketing teams to align on client priorities.
What We're Looking For
- Strong communication and relationship-building skills (comfortable being client-facing).
- Ability to handle ambiguity and wear multiple hats in a fast-paced startup environment.
- Highly organized, proactive, and detail-oriented.
- Previous experience in
customer success, consulting, operations, or client-facing roles
is a plus. - A "builder's mindset" – you thrive on taking ownership and making things happen.
Why Join Us?
- Work directly with the founders and shape the early trajectory of the company.
- High ownership and exposure across all parts of the business.
- Opportunity to grow into a leadership role as the company scales.
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