SRE Lead

2 weeks ago

Bengaluru, Karnataka, India Nexthink Full time ₹ 20,00,000 - ₹ 25,00,000 per year

Nexthink is looking for a Lead Site Reliability Engineer who is passionate about building and running a high-performance cloud platform and enabling best-in-class site reliability and operations practices. This role will support Nexthink operations globally. The candidate will drive the development of modern, cloud-native SRE processes and the management and operations for Nexthink's multi-tenant, microservices-based cloud platform. The platform has multiple instances deployed across the globe.

This role involves working closely with cross-functional teams to integrate reliability and security into our systems, ensuring they meet standards. The ideal candidate will have extensive experience in both software engineering and systems administration, with a strong understanding of SRE concepts, requirements and security practices.

Leadership and Team Management:

  • Lead, mentor, and develop a team of India-based Site Reliability Engineers.
  • Foster a culture of continuous improvement, collaboration, and innovation.

Infrastructure Management:

  • Oversee the design, deployment, and management of scalable and secure cloud infrastructure.
  • Drive automation of infrastructure provisioning, configuration, and management using Infrastructure as Code (IaC) tools.

Monitoring and Performance:

  • Develop and maintain comprehensive monitoring, logging, and alerting systems to ensure high availability and performance.
  • Lead efforts in performance tuning and optimization for applications and infrastructure.

Security and Compliance:

  • Ensure implementation and maintenance of security controls and best practices to achieve compliance with standards and certifications.
  • Conduct and oversee regular security assessments, vulnerability scans, and penetration testing.
  • Collaborate with the compliance team to prepare for and respond to audits.

Incident Management:

  • Lead incident management efforts, ensuring rapid resolution and thorough root cause analysis.
  • Develop and implement strategies for improving incident response and minimizing downtime.

Collaboration and Communication:

  • Work closely with development, operations, and security teams to integrate reliability and security into the software development lifecycle.
  • Communicate effectively with stakeholders, providing regular updates on system performance, reliability, and compliance status.

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