Training Manager

3 days ago


Kolkata, West Bengal, India RBG HR Services LLP Full time

Key Accountabilities & Responsibilities

  • Training Delivery & Execution: Execute the annual training calendar for Agency Managers, Development Managers, and Agent Advisors.
  • Field Coaching & Development:Conduct Joint Field Work (JFW) and on-the-job coaching sessions to reinforce training concepts and improve real-time sales effectiveness.
  • Monitor and track the progress of new and existing agents to improve their Productivity Ratio (PR) and Case Rate (CR).
  • Content & Compliance: Customize and update training modules based on new product launches, process changes, and market feedback.
  • Ensure all agents are thoroughly trained on IRDAI guidelines, company policies, ethical selling, and anti-misselling practices.

Experience:

  • Minimum 4+ years in Training/L&D within the Life Insurance or BFSI sector, specifically supporting the Agency/Field Sales Channel.
  • In-depth understanding of Life Insurance products (Term, ULIPs, Endowment, Health Riders) and the Agency Sales structure.


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