Salesforce AMS Lead

4 days ago

Hyderabad, Telangana, India Process360 Ltd Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Company Description:

Process360 Ltd. is an IT consultancy firm that provides end-to-end solutions on Pega, Salesforce, and Cloud platforms to clients across various industries and regions. Our mission is to add value to our customers, helping them stay competitive and make informed decisions that drive success. With a focus on customer empowerment and collaboration, we ensure quick return on investment and demonstrable benefits. We are looking for a candidate with a strong experience in Salesforce Application Management & Support.
Immediate Joining

Role Description:

Design, configure, code, test and deploy Salesforce solutions. Design and configure Salesforce solutions as per recommended best practices, scalability and performance expectations considering Salesforce system resources and limits.

Qualifications:

  • Design, configure, code Salesforce products and solutions
  • Engage with project PM, Solution architect, BA and customer's technical team to understand requirements and design the technical solution
  • Define the technical design and specifications of the solution by translating the functional design and business requirements
  • Configure and develop the solution and interfaces as per the design and established best practices
  • Configure and deploy standard and custom reports, dashboards and snapshots
  • Define the test plan, test cases and conduct testing of the configured solution
  • Manage the testing and deployment of the solution from development to test and production
  • Support the development of enhancements and change requests
  • Lead and manage a team for the design, development and support of module(s) / function(s)
  • Co-ordinate with customer's applications and IT teams for design, development, testing and deployment of configured solutions
  • Support presales teams in technical response to RFPs, effort estimations and demo configurations
  • Participate and support in design and development of pre-built solutions
  • Maintain deep technical knowledge of Salesforce products / solutions
  • Conduct technical workshops / sessions for internal teams to share knowledge internally

Required Experience & Skills:

  • Minimum 5 (Five) years of development experience in Salesforce
  • Strong knowledge and hands-on experience on Visualforce, Apex, LWC, SLDS, Workflows, Aura, JavaScript, CSS, HTML
  • Experience in Salesforce AMS
  • Hands on experience in building Workflows in Salesforce
  • Strong understanding of UI/UX design & development
  • Experience in Agile delivery and Scrum
  • Understanding of Business requirements
  • Salesforce Certification(s). Platform Developer Certification preferred
  • Solid technical knowledge of Salesforce products and solutions – preferred Sales, Service, Field Service, Einstein Analytics, Communities
  • Strong knowledge of Process builder, SOQL and SOSL queries, Reports, Dashboards and Snapshots
  • Integration experience using SOAP, REST APIs and Salesforce connect and other middleware tools
  • Data Migration using Import Wizard, Apex Data Loader or other data migration tools
  • Knowledge of Development tools, IDEs, and configuration management and version control tools
  • Change Request Management, Issue tracking and defect management process and tools
  • Sound understanding of Salesforce development best practices, architecture standards and SFDX
  • Team player. Works collaboratively with delivery and presales teams. Team Management skills.

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