L3 IT and Network Support Engineer

15 hours ago

Dadar Mumbai Maharashtra, India ValueQuest Investment Advisors Full time ₹ 10,00,000 - ₹ 18,00,000 per year

We are looking for an experienced L3 IT Support and Network Support Engineer to join our IT team. The ideal candidate will be responsible for providing the high-level support for complex hardware, software, and network issues while playing a critical role in infrastructure management, security enforcement, and project implementation.

L3 IT Support:

  • Handle escalations from L1 and L2 teams related to systems and networks.
  • Provide advanced troubleshooting and root cause analysis for OS, application, and hardware-related issues.
  • Maintain and support enterprise tools such as Active Directory, Microsoft Exchange, Office 365, SCCM, and endpoint protection systems.
  • Manage IT asset inventory, software licensing, patch management, and vulnerability remediation.
  • Implement and maintain backup, disaster recovery, and high availability systems.
  • Document all resolutions, procedures, and configurations in the knowledge base.

Network Support

  • Configure, monitor, and maintain routers, switches, firewalls, access points, and VPNs.
  • Troubleshoot LAN/WAN connectivity, DNS/DHCP issues, and network performance problems.
  • Monitor and ensure uptime, availability, and performance of network infrastructure.
  • Support and manage firewalls (Cisco ASA/Fortinet/SonicWall/Palo Alto), VPN, VLANs, and IPsec tunnels.
  • Implement network security protocols and support audit/compliance processes.
  • Collaborate with vendors for network upgrades, maintenance, and incident resolution.

Desired Skillsets :

  • 12–15 years of hands-on experience in IT infrastructure support and network operations.
  • Strong knowledge of Windows Server, Active Directory, Group Policy, and DNS/DHCP.
  • Experience with cloud services (Azure, AWS, or GCP), virtualization (VMware/Hyper-V).
  • Solid understanding of networking concepts: TCP/IP, BGP, OSPF, NAT, VLANs, etc.
  • Hands-on experience with enterprise-grade routers/switches/firewalls.
  • Microsoft Certified: Azure Administrator Associate / MCSA / MCSE
  • Cisco Certified Network Professional (CCNP) / CCNA

Job Type: Full-time

Pay: ₹1,000, ₹1,800,000.00 per year

Benefits:

  • Flexible schedule
  • Health insurance
  • Leave encashment
  • Paid time off
  • Provident Fund

Application Question(s):

  • What is your annual current CTC?
  • What is your Highest Qualification?
  • What is your notice period days?
  • Your total years of work experience?

Experience:

  • work: 10 years (Required)

Work Location: In person

  • Senior Support Manager- L3 Network

    6 days ago

    Mumbai, India TECEZE Full time

    Job Title: Senior Support Manager – Network L3 Location: Mumbai & Pune Duration : Fulltime Experience Required: 8–10 years Job Description: We are seeking a highly skilled Senior Support Manager – Network L3 to lead and manage network support operations within our IT Infrastructure team. The role involves providing advanced technical support,...

  • Senior Support Manager- L3 Network

    2 days ago

    Mumbai, India TECEZE Full time

    Job Title: Senior Support Manager – Network L3 Location: Mumbai & Pune Duration : Fulltime Experience Required: 8–10 years Job Description: We are seeking a highly skilled Senior Support Manager – Network L3 to lead and manage network support operations within our IT Infrastructure team. The role involves providing advanced technical support, managing...

  • L3 Support Engineer

    2 weeks ago

    Bengaluru, Delhi, Mumbai, NCR, India IT Bridge Technologies Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Strong knowledge of Microsoft Windows operating systems (client and server).L3 Support Engineer- We are hiring an L3 Support Engineer to provide advanced technical support, troubleshoot complex issues, and ensure the smooth operation of systems and applications.The ideal candidate will have strong expertise in problem resolution, root cause analysis, and a...

  • Senior Support Manager- L3 Network

    5 days ago

    Mumbai, India TECEZE Full time

    Job Title: Senior Support Manager – Network L3Location: Mumbai & PuneDuration : FulltimeExperience Required: 8–10 yearsJob Description:We are seeking a highly skilled Senior Support Manager – Network L3 to lead and manage network support operations within our IT Infrastructure team. The role involves providing advanced technical support, managing...

  • Senior Support Manager- L3 Network

    6 days ago

    Mumbai, India TECEZE Full time

    Job Title: Senior Support Manager – Network L3Location: Mumbai & PuneDuration : FulltimeExperience Required: 8–10 yearsJob Description:We are seeking a highly skilled Senior Support Manager – Network L3 to lead and manage network support operations within our IT Infrastructure team. The role involves providing advanced technical support, managing...

  • L3 Engineer Support

    3 days ago

    Mumbai Metropolitan Region, India Aptita Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Role:L3 Support Engineer & Network Support EngineerExperience-8-12yearsNotice period-Immediate to 30DaysLocation -MumbaiEmail on *************Roles and Responsibilites:-We are looking for an experienced L3 IT Support and Network Support Engineer to join our IT team.The ideal candidate will be responsible for providing the high-level support for complex...

  • Senior Support Manager- L3 Network

    1 week ago

    Mumbai, Maharashtra, India TECEZE Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Job Title:Senior Support Manager – Network L3Location:Mumbai & PuneDuration :FulltimeExperience Required:8–10 yearsJob Description:We are seeking a highly skilledSenior Support Manager – Network L3to lead and manage network support operations within our IT Infrastructure team. The role involves providing advanced technical support, managing critical...

  • Senior Support Manager- L3 Network

    6 days ago

    Mumbai, India TECEZE Full time

    Job Title: Senior Support Manager – Network L3 Location: Mumbai & Pune Duration : Fulltime Experience Required: 8–10 years Job Description: We are seeking a highly skilled Senior Support Manager – Network L3 to lead and manage network support operations within our IT Infrastructure team. The role involves providing advanced...

  • Senior Support Manager- L3 Network

    4 days ago

    Mumbai, India TECEZE Full time

    Job Title: Senior Support Manager – Network L3Location: Mumbai & PuneDuration : FulltimeExperience Required: 8–10 yearsJob Description:We are seeking a highly skilled Senior Support Manager – Network L3 to lead and manage network support operations within our IT Infrastructure team. The role involves providing advanced technical support, managing...

  • Senior Support Manager- L3 Network

    17 hours ago

    Mumbai, India TECEZE Full time

    Job Title: Senior Support Manager – Network L3Location: Mumbai & PuneDuration : FulltimeExperience Required: 8–10 yearsJob Description:We are seeking a highly skilled Senior Support Manager – Network L3 to lead and manage network support operations within our IT Infrastructure team. The role involves providing advanced technical support, managing...