Customer Care Agent

2 weeks ago

Koramangala, Karnataka, India Sellyco promotions Full time ₹ 1,50,000 - ₹ 3,00,000 per year

We are looking for a dedicated and empathetic Customer Care Executive to join our team. In this role, you'll be the primary point of contact for our customers, helping to answer questions, resolve issues, and ensure a positive experience.

  • Experience: 0 to 2 years, freshers welcome.
  • Working Days: Monday to Friday.
  • Training: Proper training will be provided.
  • Looking For: Individuals with patience and a soft attitude for customer care.

Responsibilities:

  • Respond to customer inquiries via phone, email, and live chat in a professional and timely manner.
  • Resolve customer issues and complaints with patience and a positive attitude.
  • Document all customer interactions accurately in our system.
  • Collaborate with other team members and departments to find solutions and improve our processes.
  • Provide feedback to management on common customer issues to help us enhance our products and services.

Skills and Qualifications:

  • We are looking for people who genuinely enjoy helping others.
  • Strong verbal and written communication skills.
  • The ability to multitask and manage time effectively.
  • A willingness to learn and adapt in a fast-paced environment.
  • Prior customer service experience is a plus, but not mandatory.

If you are a compassionate person with a knack for problem-solving and a desire to help others, we encourage you to apply

Job Types: Full-time, Permanent, Fresher

Pay: ₹15, ₹30,000.00 per month

Benefits:

  • Flexible schedule
  • Health insurance
  • Paid sick time
  • Paid time off

Ability to commute/relocate:

  • Koramangala, Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

  • Do you have your own laptop?
  • Are you open to domestic and international business related travel?

Work Location: In person

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