Agile Delivery Manager

The Agile Delivery Specialist works with the squad to ensure effective delivery within established timelines and budget constraints. This role focuses on facilitating and supporting Scrum-oriented activities, including sprint planning, daily scrums, retrospectives, and refinement sessions. The Agile Delivery Specialist collaborates with squad members to proactively identify and address risks or issues that could impact delivery, as well as any cross-squad or tribe dependencies. This is a full-time, hands-on role, working closely with the Squad to ensure seamless and timely execution of deliverables in alignment with the roadmap.

1. Facilitates the day-to-day delivery of the squad, ensuring alignment with the defined roadmap, timeline, and budget constraints.

2. Facilitates key Agile ceremonies including sprint planning, daily Scrums, retrospectives, and sprint demos, driving team collaboration and efficiency.

3. Partners with internal and external stakeholders to resolve issues and provide regular progress updates, ensuring squad objectives are achieved.

4. Helps in identifying risks and blockers affecting delivery and coordinates mitigation efforts, ensuring smooth squad operations and minimal disruption across tribes.

6. Maintains an objective approach, applying Agile principles to resolve challenges and drive delivery success.

7. Facilitates collaboration across squads to ensure dependencies are managed effectively and delivery is optimized.

8. Works closely with other Agile Performance Coaches to enhance the application of Agile practices and foster collaboration.

9. Ensures adherance to the delivery roadmap, managing scope, budgets, and timelines to meet business expectations.

10. Fosters a continuous improvement mindset, learning, innovation, and effective problem-solving.

11. Facilitates regular reporting on squad progress, highlighting challenges and ensuring transparency with stakeholders to enable timely interventions.

Agile Development: Understands product delivery phases and contributes to planning and execution. Maintains and iterates digital services to meet evolving user needs. Manages incidents and supports services effectively without relying on frameworks like Ready, Set, Go / C2M.

Agile Methodologies: Applies the right Agile and Lean tools for the job. Coaches squads and advocates for modern delivery techniques. Stays current with trends in agile and digital product development.

Proactively addresses internal and external risks, issues, and dependencies—even those outside the squad or Tribe. Unblocks problems and manages dependencies effectively.

Program Increment & Agile Planning: Leads annual, quarterly, and continuous planning. Translates product visions into actionable delivery plans. Communicates assumptions and progress clearly to stakeholders.

Sprint Events/Ceremonies: Facilitates squad delivery flow, managing pace and cadence. Creates empowering environments for squads to thrive.

Cross-Functional Working: Ensures goals and scope are clearly defined across functions. Builds collaborative, inclusive squads with the right mix of skills.

OKRs & KPI Monitoring: Drives squads toward defined outcomes. Sets pace and ensures alignment with shared goals.

Continuous Improvement & Growth Mindset: Fosters a learning culture. Uses data to inspect, adapt, and improve squad practices.

Organisational Transformation: Leads change and manages stakeholders from concept to in-life using established frameworks.

Decision Making & Stakeholder Management: Acts as the glue between disciplines and Tribes. Enables clear communication and drives positive change.

Software Development Lifecycle: Experienced in enterprise technology environments and delivery practices.

Technical Excellence: Advocates DevOps culture and ITSM fundamentals. Tracks DORA metrics to drive improvement. Balances time, cost, and quality across deliverables.

Glue Between Disciplines: Understands all disciplines and brings the right people together at the right time. Bridges gaps and drives collaboration under pressure.

Looking in:

Leading inclusively and Safely

I inspire and build trust through self-awareness, honesty and integrity.

Owning outcomes

I take the right decisions that benefit the broader organisation.

Looking out:

Delivering for the customer

I execute brilliantly on clear priorities that add value to our customers and the wider business.

Commercially savvy

I demonstrate strong commercial focus, bringing an external perspective to decision-making.

Looking to the future:

Growth mindset

I experiment and identify opportunities for growth for both myself and the organisation.

Building for the future

I build diverse future-ready teams where all individuals can be at their best.

About us

BT Group was the world's first telco and our heritage in the sector is unrivalled.  As home to several of the UK's most recognised and cherished brands – BT, EE, Openreach and Plusnet, we have always played a critical role in creating the future, and we have reached an inflection point in the transformation of our business. 

Over the next two years, we will complete the UK's largest and most successful digital infrastructure project – connecting more than 25 million premises to full fibre broadband.  Together with our heavy investment in 5G, we play a central role in revolutionising how people connect with each other. 

While we are through the most capital-intensive phase of our fibre investment, meaning we can reward our shareholders for their commitment and patience, we are absolutely focused on how we organise ourselves in the best way to serve our customers in the years to come.  This includes radical simplification of systems, structures, and processes on a huge scale. Together with our application of AI and technology, we are on a path to creating the UK's best telco, reimagining the customer experience and relationship with one of this country's biggest infrastructure companies.  

Change on the scale we will all experience in the coming years is unprecedented.  BT Group is committed to being the driving force behind improving connectivity for millions and there has never been a more exciting time to join a company and leadership team with the skills, experience, creativity, and passion to take this company into a new era.

A FEW POINTS TO NOTE:

Although these roles are listed as full-time, if you're a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.

We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.

DON'T MEET EVERY SINGLE REQUIREMENT?

Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.