Tele Caller Executive

2 days ago


Shankar Nagar Raipur Chhattisgarh, India Skinroots Full time ₹ 4,80,000 - ₹ 9,60,000 per year

Job Title: TelecallerJob Responsibilities:

  • Outbound Calls: Make outbound calls to potential and existing patients to inform them about the clinic's services, offers, and promotions.
  • Appointment Scheduling: Schedule appointments for patients over the phone, ensuring accurate data entry and follow-up.
  • Follow-Up Calls: Conduct follow-up calls to remind patients of upcoming appointments, confirm their attendance, and gather feedback on services received.
  • Handling Inquiries: Respond to inbound calls and provide information about services, treatments, pricing, and appointment availability.
  • Lead Generation: Identify and generate leads by reaching out to prospective patients and converting inquiries into appointments.
  • Maintaining Records: Update and maintain patient call records and appointment schedules in the clinic's database.
  • Feedback Collection: Collect and document patient feedback to help improve clinic services and patient satisfaction.
  • Customer Service: Address patient queries and concerns with a focus on providing excellent customer service.

Job Roles:

  • Serve as a key point of contact for patients via phone.
  • Facilitate communication between patients and the clinic.
  • Contribute to the clinic's growth by generating and managing leads.

Job Types: Full-time, Permanent

Pay: ₹12, ₹20,000.00 per month

Benefits:

  • Leave encashment

Language:

  • Hindi (Preferred)
  • English (Preferred)

Work Location: In person



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