GBSC Site Lead

2 days ago

Pune, Maharashtra, India Mastercard Full time

Overview

  • This leader will serve as the strategic and operational anchor for the Pune location, ensuring alignment with the GBSCs global priorities and Mastercards broader business objectives
  • The Site Lead will play a pivotal role in fostering a strong culture, enabling business continuity, and creating an environment that supports high performance, collaboration, and professional growth
  • This individual will partner closely with global GBSC leadership, functional leaders, and regional stakeholders to drive operational excellence, employee engagement, and site-level strategy execution

RESPONSIBILITIES

  • Lead the GBSC Pune site, overseeing its overall management, culture, and success Translate GBSCs global strategy into site-level priorities that align with Mastercards enterprise objectives
  • Act as the primary connection between global GBSC leadership and local teams, ensuring clear communication and alignment on goals, performance, and change initiatives
  • Foster an inclusive, high-performing culture that reflects Mastercards values of collaboration, innovation, and belonging
  • Drive engagement, learning, and development programs to strengthen employee experience, retention, and growth
  • Partner with HR and leadership teams on workforce planning, onboarding, and talent management to meet evolving business needs
  • Monitor site performance and employee experience through key operational and cultural metrics
  • Serve as the escalation point for operational risks, compliance issues, and facilities matters, maintaining adherence to global standards
  • Represent the GBSC Pune site with internal and external stakeholders, including Mastercards regional leadership and strategic partners
  • Promote collaboration across business units and support the integration of new services or functions into the GBSC model
  • Act as a visible ambassador of Mastercard and the GBSC within the Pune community, fostering pride and engagement across the site.

SKILLS

  • Proven experience leading large-scale operations or shared services centers in a multinational environment
  • Strong leadership presence with the ability to inspire, influence, and engage teams across levels and functions
  • Excellent communication and stakeholder management skills; able to represent the organization effectively with senior leadership and external partners
  • Strong understanding of operational governance, compliance, and business continuity management
  • Demonstrated success driving site-level strategy execution, performance improvement, and organizational change
  • Deep commitment to building culture, inclusion, and employee experience Ability to navigate a complex, matrixed environment with global interdependencies.

  • GBSC Site Lead

    4 days ago

    Pune, Maharashtra, India Mastercard Full time

    Our PurposeMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships...

  • GBSC Site Lead

    4 days ago

    Pune, Maharashtra, India Mastercard Full time

    Our PurposeMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships...

  • GBSC Site Lead

    3 days ago

    Pune, Maharashtra, India Mastercard Full time

    Our PurposeMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships...

  • Senior Specialist, GBSC AskPeople Services

    2 weeks ago

    Pune, Maharashtra, India Mastercard Full time ₹ 12,00,000 - ₹ 24,00,000 per year

    Our PurposeMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships...

  • Site Technical Lead

    7 days ago

    Pune, Maharashtra, India Eneavor Tech Services Llp Full time

    Position OverviewThe Site Technical Lead will be responsible for supervising and managing all electrical activities within the industrial site. The ideal candidate must have extensive experience working in high-voltage environments, leading technical teams, and ensuring compliance with all electrical and safety regulations. This role requires strong...

  • Site Lead

    7 days ago

    Pune, Maharashtra, India CECO Environmental Corporation Full time

    Job SummaryCECO Environmental is a global leader in providing sustainable solutions for industrial air, water, and energy transition. Since 1966, we've been addressing the world's most pressing environmental challenges. Our mission is to protect people, the environment, and industrial equipment, making a tangible impact across industries like renewable...

  • Tech Lead – On-Site

    2 weeks ago

    Pune, Maharashtra, India ApralisHR Full time ₹ 15,00,000 - ₹ 30,00,000 per year

    Tech Lead – On-Site | Mumbai – Western SuburbsHiring  Tech Lead for a high-growth HealthTech company building India's first education-led digital pharmacy platform.If you love building scalable products, driving automation, and leading end-to-end tech, this role is for you. Role: Tech Lead Location::Mumbai – Western Suburbs Work Mode:100% On-Site...

  • Vice President, Site Reliability Engineer II

    7 days ago

    Pune, Maharashtra, India BNY External Career Site Full time

    Vice President, Site Reliability EngineerAt BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world's investible assets. Every day, our teams harness cutting-edge AI and breakthrough...

  • Site Security Lead

    4 days ago

    Pune, Maharashtra, India PINKERTON Full time

    170+ Years Strong. Industry Leader. Global Impact.At Pinkerton, the mission is to protect our clients. To do this, we provide enterprise risk management services and programs specifically designed for each client. Pinkerton employees are one of our most important assets and critical to the delivery of world-class solutions. Bonded together, we share a...

  • Site Security Lead

    4 days ago

    Pune, Maharashtra, India Pinkerton Full time

    Overview170+ Years Strong. Industry Leader. Global Impact.At Pinkerton, the mission is to protect our clients. To do this, we provide enterprise risk management services and programs specifically designed for each client. Pinkerton employees are one of our most important assets and critical to the delivery of world-class solutions. Bonded together, we share...