Technical Support Specialist

2 weeks ago

Bengaluru, Karnataka, India infinite Computer Solution Full time ₹ 4,50,000 - ₹ 9,00,000 per year

Job Description:

Designs, develops, and manages department specific server-based systems located on multiple servers in a diverse hardware and software environment across geographically separate user environments. Installs, configures, develops and maintains desktop operating system and core application images in an enterprise environment. Diagnoses and provides core problem resolution for the most complex PC-related issues.

Principle Duties:

  • Administer, configure, deploy and maintain PC Support Servers, Application System specific platforms, and desktop operating systems and environments.
  • Coordinate design, implementation and maintenance of all applications supporting functionality in or surrounding the PC Support systems or solutions including, but not limited to, WSUS, SMS, BDD, GPOs, Anti-Virus Servers, Anti-Spyware Servers, and Softgrid applications.
  • Develop and maintain documentation of technical architecture required to provide quality application support, protection of data assets and support any business resumption planning.
  • Collect requirements, design solutions, organize, plan, and implement larger PC-related projects with minimal guidance for PC Support Systems and PC Operating systems and applications
  • Analyze user requirements, develop functional specifications and perform gap analysis of existing systems. Identify and resolve problems in order to provide continuous business operations and meet business requirements.
  • Train, support, and mentor users, team members, and peers.

QUALIFICATIONS

Education

  • Bachelor's Degree in Arts/Sciences (BA/BS) or equivalent experience - required

Work Experience

  • 5+ years experience in systems and network monitoring technologies and tools - required

Licenses and Certifications

  • Microsoft Certified Systems Engineer (MCSE)

Skills and Abilities:

  • Ability to translate business needs and problems into technical solutions with occasional assistance
  • Competent project management skills. Demonstrates an ability to evaluate project objectives and scope for feasibility and understanding
  • General business and finance related knowledge
  • Effective oral and written communication skills
  • Proficient analytical and problem-solving skills
  • Ability to work well within a team environment
  • Ability to work independently and coordinate activities within a team
  • Ability to multi-task
  • Microsoft Windows Server 2000/2003 Operating Systems
  • Microsoft Windows Desktop Operating Systems
  • A+, Network & Microsoft Certified Desktop Support Technician or equivalent experience

Support Hours - CST Overlap: 3.30pm am IST

Qualifications

Bachelor's Degree

Range of Year Experience-Min Year

5

Range of Year Experience-Max Year

7

  • Technical Support Specialist

    2 days ago

    Bengaluru, Karnataka, India Employee Relations Associates Technology Private L Imited Full time ₹ 1,20,000 - ₹ 1,80,000 per year

    Technical Support SpecialistLocation: Wilshire III by MFAR 492, Hobli, RHB Colony, Mahadevapura, Bengaluru, Karnataka 560048Employment Type: Full-Time | Onsite (5 Days a Week)Work Hours: 6:30 AM 5:30 PM (Monday to Friday)About the RoleWe are seeking a Technical Support Specialist to join our Bengaluru office. This role requires excellent communication...

  • TIBCO Technical Support Specialist

    5 days ago

    Bengaluru, Karnataka, India ACL Digital Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    We're Hiring: TIBCO Technical Support Specialist – Bangalore Position:TIBCO Technical Support SpecialistExperience:3+ YearsLocation:Bangalore (On-site)Interview Mode:Mandatory Face-to-Face Interview in BangaloreCompany:ACL DigitalShift Timings : 3:30PM/4:30PMWe are looking for a skilled and experiencedTIBCO Technical Support Specialistto join our team in...

  • Technical Support Specialist

    2 weeks ago

    Bengaluru, Karnataka, India Shashwath Solution Full time ₹ 2,50,000 - ₹ 7,50,000 per year

    Job Summary:As a Technical Support Specialist, you will provide exceptional support to our customers by troubleshooting and resolving technical issues related to HP products and services. You will be the first point of contact for customers, ensuring their queries are handled promptly and effectively.Key Responsibilities:Respond to customer inquiries via...

  • It Support Specialist

    3 days ago

    Bengaluru, Karnataka, India Dentalcare Support Services Llp Full time ₹ 4,00,000 - ₹ 12,00,000 per year

    Act as first IT contact for ops & UK practices. Support MS 365, Teams, Outlook & shared drives. Troubleshoot issues, support practice software, maintain docs, escalate as needed, assist upgrades & ensure compliance with security & policies. Required Candidate profileIT SupportTechnical SupportTicketing SystemsIT documentationUK IT Support (desirable)

  • Technical Support Specialist

    2 weeks ago

    Bengaluru, Karnataka, India Biamp Full time ₹ 40,00,000 - ₹ 1,20,00,000 per year

    The role, at a glance: The Technical Support Specialist is a key role within Biamp India, based in our Bangalore office. This position provides technical support in English during the overnight shift (8:00 PM to 5:00 AM) to our customers. You'll work directly with AV integrators, consultants, and administrators, representing Biamp as part of our in-house...

  • Technical Support Specialist

    3 days ago

    Bengaluru, Karnataka, India Opentext Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Your Impact:Open Text is seeking Senior Technical Support Specialists (TSS) in Documentum. TSSs are responsible to independently diagnose and resolve complex enterprise customer needs involving unique systems, environments and related operational issues..Innovates/Identifies areas of improvement in the process/tools-used/product, proactively taking it up...

  • Technical Support Specialist

    7 days ago

    Bengaluru, Karnataka, India People Prime Worldwide Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    About Client:Our Client is a AI first Innovation Engineering Services & Solutions company headquartered in Pittsburgh, our core purpose is to impact lives by transforming businesses through innovation. With a presence in 23 global locations, it boasts an engineering headcount of more than 5,500+ employees. The company engages with its clients through...

  • Technical Sales Specialist

    1 day ago

    Bengaluru, Karnataka, India zelle biotechnology private limited Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job Description Technical Sales Specialist Roles: The Technical Sales Specialist will be responsible for the business development into key accounts across Western & Southern region of India. Focusing on the Host cell protein and other process related impurity detection and analytics, HPLC and UHPLC columns for Glycan analysis, Polyclonal and monoclonal...

  • Sr. Technical Support Specialist

    1 week ago

    Bengaluru, Karnataka, India Opentext Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Our Sr.Technical Support Specialist position offers you an opportunity to learn exciting technologies which would enable you to support our customers. Critical thinking is something that youll leverage on an ongoing basis as each customers situation is unique therefore you will need to be creative with your solutions. Our strong team-based environment...

  • Technical Support Specialist

    2 weeks ago

    Bengaluru, Karnataka, India Autodesk Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    Job Requisition ID # 25WD87668Position OverviewWe are seeking a Technical Support Specialist – Civil 3D to deliver exceptional technical support and guidance to Autodesk customers. In this role, you will engage with users through various support channels—including web, chat, scheduled calls, and phone—to provide timely, effective solutions and...